Senior Director, Compliance Fraud & Agent Oversight Compliance

Senior Director, Compliance - Fraud & Agent Oversight Compliance Transamerica - 3.5 Denver, CO Job Details Full-time $175,000 - $200,000 a year 1 day ago Benefits Wellness program Paid parental leave Employee stock purchase plan Paid holidays Disability insurance Health insurance Dental insurance Matching gift program Tuition reimbursement Paid time off Adoption assistance Pension plan Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Qualifications Performance Improvement (PI) Cross-functional collaboration Project leadership Cross-functional team management Cross-functional communication Full Job Description Job Family Regulatory Compliance About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we're part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It's part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.• For more information, visit transamerica.com. Job Description Summary Lead the development and execution of a strategy to modernize fraud and agent oversight programs using emerging technologies and AI, while building high performing teams and driving operational efficiencies aligned with organizational objectives, risk tolerance, and applicable regulatory and compliance requirements. Job Description Responsibilities Lead the development of a forward-looking technology, AI, data and analytics roadmap that strengthens the fraud and agent oversight compliance programs scalability and effectiveness. Drive and oversee continuous improvement of team performance by tracking KPIs, recommending enhancements to core processes, and helping implement tools or solutions that improve workflow efficiency. Build and sustain a culture of integrity and continuous improvement across high-performing teams Collaborate across the Compliance department and lead integration of other functional areas to build support for work plans and initiatives. Stay current on compliance trends by researching industry publications and literature, benchmarking, consulting with industry counterparts, and attending industry conferences and continuing education programs. Direct and assign projects; provide guidance to senior managers, managers and other Compliance staff to improve the efficiency of the department and of company Compliance procedures. Develop and/or manage department budgets for Compliance operations. Manage highly complex Compliance matters with minimal supervision. Develop, maintain, and update Compliance policies and procedures for multiple functions and/or locations. Recommend corrective action or revisions to policies and procedures as appropriate based upon findings from internal audits, Compliance reviews, regulatory examinations, investigations and/or industry trends. Work with multiple functions, units, or locations of the business to develop cost effective and common solutions to achieve regulatory compliance on an enterprise-wide basis. Represent the company on industry committees regarding various regulatory issues. Assist in evaluating overall Compliance risk factors. Assist the compliance department with regulatory examinations, corporate audits, and internal audits. Qualifications Bachelor's in business management, finance, analytics, or other relevant field, or equivalent experience 12 years of financial services, insurance and/or securities experience in compliance, fraud prevention, financial crimes, or regulatory compliance Leadership and project management skills, including managing cross-functional teams. Excellent oral/written communication and interpersonal skills Demonstrated experience building or leading fraud monitoring, agent oversight, or surveillance and risk analytics teams, including embedding continuous improvement practices to strengthen controls and reduce risk Preferred Qualifications Master's degree, JD, CLU, FLMI or legal assistant degree Advanced understanding of insurance and/or securities laws and the impact on company operations. Working Conditions Office Environment Occasional Travel