This is a professional administrative and compliance-related work responsible for coordinating and maintaining agency-wide Standard Operating Procedures (SOPs), regulatory and operational plans, audit tracking activities, and related compliance documentation for Palm Tran. An employee in a position allocated to this class is responsible for maintaining the agency's master SOP inventory and review schedule; coordinating periodic updates of major agency plans; monitoring internal and external audit findings and corrective actions; and assisting with the preparation of reports, presentations, and Board materials related to regulatory and organizational requirements. Work requires coordination with departments throughout Palm Tran to obtain information, monitor established deadlines, and ensure required documentation is complete, current, and properly maintained. The employee serves as a departmental point of contact for information regarding SOP status, regulatory plan updates, audit findings, corrective actions, and related compliance activities. Work requires independent judgment, organization, attention to detail, and the ability to manage multiple assignments and deadlines. Work is performed under the general direction of the Director, Office of Performance Management & Compliance, and is reviewed through conferences, reports, completed assignments, and evaluation of results obtained.

Graduation from an accredited college or university with a bachelor's degree in public administration, Transportation Planning, Business Administration, or a related field; three (3) years of progressively responsible experience in compliance, grant administration, regulatory planning, project coordination/management, or a related field; or an equivalent combination of related education, training, and experience.

Experience with Federal Transit Administration (FTA) and/or Florida Department of Transportation (FDOT) requirements and transit agency plans, including the Transit Asset Management (TAM) Plan, Public Transportation Agency Safety Plan (PTASP), Transit Development Plan (TDP), or similar regulatory plans. Experience supporting internal or external audits, corrective action plans, compliance monitoring, or audit finding tracking.