NATURE OF WORK

This is a professional administrative and compliance-related work responsible for coordinating and maintaining agency-wide Standard Operating Procedures (SOPs), regulatory and operational plans, audit tracking activities, and related compliance documentation for Palm Tran. An employee in a position allocated to this class is responsible for maintaining the agency's master SOP inventory and review schedule; coordinating periodic updates of major agency plans; monitoring internal and external audit findings and corrective actions; and assisting with the preparation of reports, presentations, and Board materials related to regulatory and organizational requirements. Work requires coordination with departments throughout Palm Tran to obtain information, monitor established deadlines, and ensure required documentation is complete, current, and properly maintained. The employee serves as a departmental point of contact for information regarding SOP status, regulatory plan updates, audit findings, corrective actions, and related compliance activities. Work requires independent judgment, organization, attention to detail, and the ability to manage multiple assignments and deadlines. Work is performed under the general direction of the Director, Office of Performance Management & Compliance, and is reviewed through conferences, reports, completed assignments, and evaluation of results obtained.

EXAMPLES OF WORK

Maintain the master SOP inventory and review calendar; coordinate with process owners across departments to ensure timely review and revision of SOPs. Coordinate update cycles for major agency plans (TAM Plan, PTASP, TDP, Maintenance Plan, Vehicle Replacement Plan, and other required plans), tracking deadlines and required departmental input. Prepare Board packet materials and briefing documents for plan updates in coordination with the Senior Manager and subject-matter departments. Maintain a centralized internal/external audit tracking log, including findings, responsible parties, corrective action status, and closure documentation. Prepare periodic status reports on SOP compliance, plan currency, and audit closure for the Senior Manager and executive leadership. Serve as a resource to other departments on SOP formatting standards and plan compliance requirements. The examples of work provided in this specification illustrate the various types of tasks that may be performed at Palm Tran. The omission of specific duties does not exclude them from the job's performance requirements if the work is similar, related, or logically assigned to the position.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of principles and practices related to regulatory compliance, policy and procedure administration, records management, and organizational documentation. Knowledge of administrative practices and procedures used in a public-sector or regulated environment. Knowledge of basic principles and practices associated with internal and external audits and corrective action tracking. Knowledge of project coordination techniques, including establishing timelines, tracking deliverables, monitoring deadlines, and following up on outstanding assignments. Knowledge of records management and document control practices. Skill in the use of Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Ability to coordinate multiple projects, assignments, and deadlines simultaneously. Ability to maintain detailed tracking systems and accurately monitor the status of plans, SOPs, audit findings, and corrective actions. Ability to review documents for completeness, consistency, accuracy, formatting, and compliance with established requirements. Ability to collect, organize, analyze, and present information in a clear and concise manner. Ability to prepare professional reports, correspondence, presentations, briefing documents, and other written materials. Ability to interpret and apply established policies, procedures, guidelines, and regulatory requirements. Ability to identify approaching deadlines and follow up effectively with responsible departments and staff. Ability to communicate effectively, both orally and in writing. Ability to exercise sound judgment and maintain confidentiality when handling sensitive information. Ability to work independently and exercise initiative within established policies and procedures. Ability to establish and maintain effective working relationships with management, employees, governmental agencies, regulatory entities, and other stakeholders.

MINIMUM REQUIREMENTS

Graduation from an accredited college or university with a bachelor's degree in public administration, Transportation Planning, Business Administration, or a related field; three (3) years of progressively responsible experience in compliance, grant administration, regulatory planning, project coordination/management, or a related field; or an equivalent combination of related education, training, and experience.

PREFERENCE

Experience with Federal Transit Administration (FTA) and/or Florida Department of Transportation (FDOT) requirements and transit agency plans, including the Transit Asset Management (TAM) Plan, Public Transportation Agency Safety Plan (PTASP), Transit Development Plan (TDP), or similar regulatory plans. Experience supporting internal or external audits, corrective action plans, compliance monitoring, or audit finding tracking.

SALARY:

$81,529.76 Annually

CLOSE DATE

Oct. 30, 2026, 11:59 p.m.

APPLY:

https://www.governmentjobs.com/careers/palmtran/jobs/5511822/transit-performance-compliance-manager?pagetype=jobOpportunitiesJobs