Compliance Business Oversight Manager - Consumer Banking

Compliance Business Oversight Manager

• Consumer Banking TD Bank 4.

1 ( ) Multiple Locations for later Why you should apply for a job to

TD Bank :

Ranked as one of the 4.1/5 in overall job satisfaction 4.8/5 in supportive management 81% say women are treated fairly and equally to men 76% would recommend this company to other women 76% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews We offer flexible working options to help you manage the critical roles you play in your personal life as well as your professional one We emphasize a culture of diversity, empower employees with diverse abilities & ensure they have the tools & support they need to thrive We encourage our employees' volunteer efforts and actively look to support community initiatives that can involve the TD team # R_1486853 Position summary ance

Job Description:

Why Work with Us? At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact

• both in day-to-day operations and in the design of a future-focused compliance program. This is not just about implementing a new program
• it's about creating a culture of compliance that will cascade throughout the organization. The Compliance Business Oversight Manager
• Consumer Banking will provide compliance oversight, guidance, and challenge across delivery channels such as Digital Banking, Marketing, Contact Centers, and Retail/Branches.

This role will primarily focus on compliance matters impacting Consumer Banking, ensuring business practices align with applicable federal and state regulatory requirements. The position requires strong regulatory knowledge, issue and change management expertise, and the ability to partner with business leaders to identify risks, remediate gaps, and strengthen compliance controls.

Key Responsibilities:

Serve as primary compliance support for assigned business lines, providing oversight and independent challenge on business activities and initiatives with regulatory impact. Complete change risk assessments and related questionnaires for new business initiatives, performing review and challenge of inherent regulatory risks, mitigations and outlining conditions to launch; as well as presentation to executives for approval. Serve as a compliance advisor to business partners through regular meetings and process reviews. Manage and track compliance-related issues, ensuring timely resolution and regulatory alignment. Lead regulatory change management efforts for new and updated state laws, ensuring effective business adoption and compliance. Monitor regulatory complaints, business reports, and key risk indicators to identify trends, gaps, and potential compliance risks. Review and validate first-line testing to ensure gaps are addressed and aligned with regulatory expectations. Support control mapping to ensure regulatory requirements are linked to effective business controls. Collaborate with cross-functional teams to strengthen the compliance framework and reduce risk exposure The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity. Job Profile Summary The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.

Depth & Scope:

Works independently and is accountable for managing a specialized Compliance function or area Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise Provides guidance and support to analysts on matters related to portfolio and specialty Typically a subject matter expert for a key functional Compliance area and business Contact for business management, dealing with non-routine information Manages/assists with regulatory reviews including inquiries, audits, and exams Identifies and leads problem resolution for project/program complex requirements related issues at all levels

Education & Experience:

Undergraduate degree or equivalent work experience 7+ years of experience

Desired Skills and Experience:

Strong subject matter expertise and knowledge of consumer banking regulations, specifically as they impact delivery channels (i.e., Digital Banking (online and mobile), Marketing, Retail/Branches, Contact Centers), including Reg Z, E Sign, Reg B, Reg

E, FCRA, UDAAP, FDIC 328, 1033

Personal Financial Data Rights, etc. Experience in compliance monitoring, testing, and control mapping. Hands-on experience in issue management and regulatory change management. Strong written and verbal communication skills with the ability to consult, influence, and provide constructive challenge to the business lines. Strong presentation skills and ability to present to executives. Relationship-building skills with the ability to work across multiple business lines. Proactive, results-oriented, and adaptable "go-getter" mindset. CRCM preferred It is a plus if the candidate has experience with Artificial Intelligence initiative implementations in a consumer banking setting (i.e., GenAI, Agentic AI) and providing review and challenge on the inherent regulatory risks (including AI state law), required mitigations, and conditions to launch.

Physical Requirements:

Never:

0%;

Occasional:

1-33%;

Frequent:

34-66%;

Continuous:

67-100% Domestic Travel

• Occasional International Travel
• Never Performing sedentary work
• Continuous Performing multiple tasks
• Continuous Operating standard office equipment
• Continuous Responding quickly to sounds
• Occasional Sitting
• Continuous Standing
• Occasional Walking
• Occasional Moving safely in confined spaces
• Occasional Lifting/Carrying (under 25 lbs.)
• Occasional Lifting/Carrying (over 25 lbs.)
• Never Squatting
• Occasional Bending
• Occasional Kneeling
• Never Crawling
• Never Climbing
• Never Reaching overhead
• Never Reaching forward
• Occasional Pushing
• Never Pulling
• Never Twisting
• Never Concentrating for long periods of time
• Continuous ing common sense to deal with problems involving standardized situations
• Continuous Reading, writing and comprehending instructions
• Continuous Adding, subtracting, multiplying and dividing
• Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #

LI-AMCBCorporate Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information:

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Why you should apply for a job to

TD Bank :

Ranked as one of the 4.1/5 in overall job satisfaction 4.8/5 in supportive management 81% say women are treated fairly and equally to men 76% would recommend this company to other women 76% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews We offer flexible working options to help you manage the critical roles you play in your personal life as well as your professional one We emphasize a culture of diversity, empower employees with diverse abilities & ensure they have the tools & support they need to thrive We encourage our employees' volunteer efforts and actively look to support community initiatives that can involve the TD team