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Confidential

Residence Compliance Manager

Job Description

Residence Compliance Manager Confidential Palm Beach, FL Job Details Full-time From $125,000 a year 1 day ago Benefits Mileage reimbursement Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications Sourcing Construction specifications Teamwork Contractor management Technical documentation Logistics Cost analysis Task prioritization AI-driven automation Property management

Full Job Description Travel:

Regular travel up to 50% of the time based on operational needs, including on short notice and for extended periods, with schedules subject to change.

Role Overview:

The Residence Compliance Manager provides year-round oversight of building condition, building systems, SOP compliance, and property readiness across all properties. This traveling role verifies that each residence is maintained to JFO standards, that property inventories are current, and that every property is family

  • and guest-ready before a family arrival or the start of that property's residence season.

The position operates independently of the Hospitality Compliance Manager, serving as the residence-side counterpart: Hospitality Compliance owns interior hospitality standards, while this role owns the building, its systems, and its equipment. The role is check-and-report. It assesses, documents, and escalates, while Property Managers and Residence Managers retain daily operations, training, and team development. The role requires construction and building systems expertise, both for existing structures and new construction. The development of best practices for repair and maintenance, bidding, proposal evaluation, and project pricing and management, so that work across all residences, including capital projects, is scoped, priced, and managed correctly. Integration of AI is essential to the role.

Job Qualifications:

10-15 years in construction, building engineering, facilities, or residential property management with direct building systems responsibility. Experience with UHNW private estates, luxury residential, or high-end hospitality properties, ideally across multiple locations, is strongly preferred. Working knowledge of building envelope (roofing, waterproofing, windows and doors, exterior cladding, drainage and grading) and of mechanical, electrical, plumbing, HVAC, fire and life-safety, generator, and automation or control systems. Experience with pool, spa, and water feature operations, including equipment, water quality, and seasonal opening and closing. Familiarity with maintenance programs for vehicles, golf carts, gators and utility vehicles, and outdoor power equipment. Proven track record building, auditing, and enforcing SOPs, preventive maintenance programs, and checklists across multiple properties and teams. Experience with property inventory and asset record management. Ability to read plans, scopes, and contractor proposals, and to assess the quality and completeness of trade work. Excellent written and verbal communication skills, with the ability to deliver clear, factual findings and constructive feedback to property teams at all levels. Proficiency with SharePoint, Excel, and work order or maintenance tracking tools. Willingness and ability to travel regularly between properties (domestic and occasional international), on a recurring schedule tied to family arrivals and residence seasons, with flexibility for additional trips as needs arise. Experience running bid processes, evaluating contractor proposals, estimating or benchmarking costs, and managing repair, maintenance, and capital projects to scope, schedule, and budget. Demonstrated ability to learn each building system at each residence in depth and to standardize practices across properties. Comfort adopting AI tools to improve how repair, maintenance, bid, and project work is analyzed, documented, and managed. Primary Responsibilities Standards, SOPs & Compliance Verify that each property is operating to JFO residence and property SOPs, and document variances. Recommend SOP updates where practice and procedure diverge. Coordinate updates with Property and Residence Managers as needed. Property Inspections & Audits Conduct scheduled walkthroughs and inspections of each residence and its grounds. Meet with Residence Managers and Property Managers to review building condition, systems operation, and open maintenance items. Document observations, assign follow-up to the appropriate owner, and track items to closure. Building Envelope & Building Systems Assess the building envelope, including roofs, exterior walls, windows, doors, waterproofing, and drainage. Review operation and maintenance of mechanical, electrical, plumbing, HVAC, life-safety, generator, and control systems. Confirm preventive maintenance schedules, service records, and vendor inspections are current. Identify deferred maintenance, emerging risks, and capital needs, and report them with clear priorities. Pool & Water Features Review pool, spa, and water feature operations, equipment condition, and water quality logs. Confirm seasonal opening, closing, and readiness are scheduled and completed. Vehicles & Equipment Review maintenance, service, and condition records for vehicles, golf carts, gators and utility vehicles, and outdoor power equipment. Confirm items are serviced, safe, and available for use ahead of arrival. Property Inventory & Asset Records Confirm property inventories are complete, current, and maintained in the standard system. Work with Property Managers to correct gaps and keep inventories consistent across properties. Coordinate recurring needs with Purchasing and Logistics and flag potential shortages or concerns early. Repair, Maintenance & Capital Project Oversight Review repair, maintenance, and capital project scopes, bids, and proposals for completeness, quality, and pricing, and advise Property Managers and the GM before award. Confirm projects are priced, scheduled, and managed correctly, including change orders, progress against budget, and close-out. Develop and maintain best practices for the bid process, proposal evaluation, and cost benchmarking, applying AI tools to support analysis and documentation. Final decisions remain with JFO leadership. Identify where common vendors, specifications, or approaches across properties can improve pricing and consistency. Building System Knowledge & Standardization Build and maintain working knowledge of each building system at each residence, including equipment, age, condition, service history, and vendors. Develop common practices for operating, maintaining, and servicing similar systems across residences, so properties run in a similar fashion and operations are streamlined. Capture system knowledge in SOPs and shared records that Property and Residence Managers can use. Stock, Spare Parts & Emergency Readiness Define and maintain proper stock levels of critical spares, filters, consumables, and repair supplies at each property. Confirm each property can action repairs and system tests quickly in an emergency or while the family is in residence. Verify stock and emergency readiness at each pre-arrival visit and flag shortages early. Organic Practices, Landscape & Site-Wide Oversight Verify that landscape, lawn, garden, orchard, and agricultural practices at each property follow JFO's organic standards, including approved products, application methods, timing, and rates. Review product selection, application records, and storage for fertilizers, weed control, and pest management, and confirm employees and vendors follow the standards. Extend oversight to the whole site, not only the built environment: lawns, gardens, orchards, agricultural acreage, natural and wildflower areas, drainage, and runoff. Develop and maintain best practices and SOPs for organic programs that apply across properties and adjust for each property's climate and conditions. Seek guidance from qualified agronomists or horticulturists where needed, and apply AI tools to support research and documentation. Review landscape and grounds contractor scopes, pricing, and performance using the same standards applied to repair, maintenance, and capital project bids. Document findings, flag deviations and site risks, and report them to Property Managers and the GM with clear priorities. Pre-Arrival & Readiness Programs For each property, the Residence Compliance Manager visits 6 months, 3 months, and 1 month before a family arrival or the start of that property's residence season, so the property is family

  • and guest-ready.

6 months out

Focus:

identify long-lead items, including envelope and systems repairs, contractor scheduling, procurement lead times, and deferred maintenance.

Deliverable:

readiness report with prioritized items and owners. 3 months out

Focus:

confirm progress on 6-month items; review systems start-up and testing plans, pool opening, and vehicle and equipment servicing.

Deliverable:

updated readiness report with remaining items flagged. 1 month out

Focus:

verify final readiness of building, systems, pool, vehicles, and inventory; confirm punch

Deliverable:

final readiness report, with any outstanding items clearly flagged. Coordinate timing and findings with Property and Residence Managers and with Hospitality Compliance so residence and interior readiness reports align. Support live operations so that off-season setups align with in-season plans. Post-Arrival Follow-Up Follow up on open items identified before arrival and confirm they are closed. [Scope of on-site and remote availability during the residence season to be confirmed] Document lessons learned and update readiness plans for future arrivals. Travel & Reporting Maintain a property travel schedule built around each property's arrival calendar and the 6

  • 3• and 1-month visit cadence, with additional periodic visits as operational needs require.

Coordinate visits in advance with Property and Residence Managers.

Expected travel:

50% of the year, typical trip length 5-7 business days, or longer when project or scope requires Issue a written report after each visit, with findings, owners, and priorities. Maintain an open-items log across all properties, tracked to closure. Deliver quarterly summary reports to the General Manager, Director of Properties, and the Property and Residence leadership team. Key Interfaces and Collaboration Key Internal Partners Property Managers and Residence Managers

  • Schedule visits, share inspection findings, agree on corrective actions and timelines. Hospitality Compliance
  • Align readiness timelines and reporting so residence and interior findings are coordinated. Construction and Project Management
  • Coordinate capital projects, punch lists, and handover of completed work. Purchasing & Logistics
  • Coordinate inventory, par levels, vendor sourcing, and reordering. Home Office & Administration
  • Budget tracking, vendor payments, compliance documentation, SharePoint maintenance, and system access. General Manager and Director of Properties
  • Report on property condition, readiness, and risk.

External Interfaces Building trades and specialty contractors (roofing, HVAC, electrical, plumbing, generator, controls) Pool and water feature service providers Vehicle, golf cart, and equipment dealers and service providers Architects, engineers, and technical consultants Inspectors and insurance or risk consultants

Pay:

From $125,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Mileage reimbursement Paid time off Vision insurance Application Question(s):

Salary Expectations or Desired Range:

Do you have experience working for UHNW clientele or families? If so, how many years?

Experience:

building systems: 5 years (Preferred)

Location:

Palm Beach, FL (Preferred) Willingness to travel: 50% (Required)

Work Location:

On the road

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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