Compliance and EMR Coordinator

Compliance and EMR Coordinator Benchmark Young Adult School

PMB K-286

Montclair, CA Job Details Full-time 1 day ago Qualifications Microsoft Excel Microsoft Outlook Electronic health records (EHR) management Incident Escalation Escalation handling Progress tracking (project management tasks)

Full Job Description Description:

Position Overview The Compliance and EMR Coordinator is responsible for supporting operational compliance, documentation integrity, and electronic medical records accuracy across the Southern California region. This is a non-supervisory, process-focused role centered on coordination, tracking, and follow-through. The position serves both East and West side programs and requires consistent on-site presence to ensure accessibility, visibility, and execution. Key Responsibilities Chart Auditing and Documentation Compliance Conduct ongoing chart audits across assigned programs to identify documentation deficiencies Track deficiencies through to resolution, including direct follow-up with staff on timelines Escalate outstanding items appropriately when not resolved within expected timeframes Maintain audit logs and generate summary reports for leadership review Support a culture of documentation accountability without a supervisory function Incident and Risk Management Ensure all incident reports are entered, completed, and properly filed in a timely manner Maintain a centralized incident log with visibility into trends, patterns, and gaps Follow up with staff and leadership to confirm incidents are documented and closed Flag recurring issues or systemic risks to the appropriate regional leadership EMR Operational Oversight Support schedule accuracy and ensure attendance aligns with billing records Assist with user access management in coordination with the IT/EMR administrator Identify and flag EMR discrepancies that may affect billing accuracy or forecasting Support the ongoing transition from Kipu to Sunwave, including workflow adaptation and audit process alignment EMR responsibilities are operational in nature and will be coordinated with the designated EMR administrator; this role does not function as an IT role

Requirements:

Qualifications Minimum 1 year of experience in behavioral health, healthcare administration, or a related field Familiarity with electronic medical records systems; experience with Kipu or Sunwave preferred Strong attention to detail with the ability to manage multiple tracking workstreams simultaneously Excellent written and verbal communication skills Demonstrated ability to follow up consistently and escalate appropriately without supervisory authority Proficiency in Microsoft Office, including Excel and Outlook Experience in a residential treatment or outpatient behavioral health setting preferred Work Schedule and Conditions Full-time, on-site position Monday through Friday; schedule may vary based on program needs Must be able to travel between program sites within the Southern California region This is a non-supervisory role