Compliance Officer

About NationMind LLC:

NationMind LLC is a technology consulting firm focused on software development and QA testing services. We help clients build reliable, scalable applications with a strong emphasis on automation, performance, and quality. Our team works across industries, delivering solutions that drive innovation and operational efficiency. We are currently hiring skilled professionals for Compliance Officer to join our growing team.

Role:

Compliance Officer Duration- 1 month contract

Location:

1525 W. Cypress Ft. Lauderdale, Fl 33309 or 1400 West Commercial Blvd, Suite 185 Ft. Lauderdale, Fl 33309 Lauderdale-Condominiums, Timeshares and Mobile Homes - Compliance Officer

WORK ENVIRONMENT

Professional office, business casual, cubicle

CANDIDATE RESPONSIBILITIES

• Contact constituents/complainants to discuss the details of the complaints that are filed.
• Read state statute and compare with complaints to analyze the issue.
• Communicating with the public, so good customer service skills are a MUST.
• Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
• Provide any resources or referrals, as appropriate.
• Send a written correspondence to the complainant once approved by the supervisor.
• Close the case out by adding the appropriate codes/activities/statues in Versa.
• Document the actions

CANDIDATE REQUIRED SKILLS

• Communicate verbally and in writing appropriately
• Read and interrupt Florida statutes
• Previous experience working with the public in a professional work environment
• Exceptional organizational skills
• Commit to the project time line