Compliance Officer Work Environment:

Professional office, business casual

Work Locations:

Candidate can Select One of the

Following Work Locations:

8550 NW 33rd St., Suite 401, Doral, FL 33122 2601 Blair Stone Road, Tallahassee, FL 32399 400 W. Robinson St, Orlando, FL 32801

Candidate Responsibilities:

Contact constituents/complainants to discuss the details of the complaints that are filed. Read state statute and compare with complaints to analyze the issue. Communicating with the public, so good customer service skills are a MUST. Advise complainant of the Divisions jurisdiction and that the case is being closed and for what reason. Provide any resources or referrals, as appropriate. Send a written correspondence to the complainant once approved by the supervisor. Close the case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system.

Candidate Required Skills:

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