JOB GOAL
To advance the college's mission, vision, principles, values, and strategic initiatives through continuous improvement decisions and support of compliance processes critical to student success in health programs.
GENERAL JOB SUMMARY
Under moderate to limited supervision, the Compliance Coordinator supports the Health Programs by tracking, verifying, and maintaining student and faculty compliance records to meet clinical, regulatory, and institutional requirements. This role interacts directly with students, external agencies, and faculty to ensure students are cleared for clinical participation. The coordinator will also support office operations, assist with student communication, and serve on the Background Check Committee. The typical work schedule will be Monday through Friday from 8 am to 5 pm.
UNIVERSAL CORE COMPETENCIES
Advocate for Continual Improvement
- Empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability
- Working together with a willingness to take ownership and account for our actions. Champion Service
- Anticipating needs and creating a welcoming, diverse, and inclusive environment. Perseverance
- Commitment to excellence even in the face of adversity or delay in achieving success. Lead
- Regardless of title, through positive influence.
DUTIES/RESPONSIBILITIES
Monitor and manage student and faculty compliance documentation including immunizations, TB testing, CPR certification, physical exams, background checks, and drug screenings. Serve as a liaison between Kirkwood and third-party compliance management vendors (e.g., CastleBranch). Maintain and update compliance databases and spreadsheets accurately and in a timely manner. Communicate directly with students and faculty regarding compliance deadlines, missing documentation, and status updates. Collaborate with program directors and clinical faculty to ensure compliance status is clearly communicated and updated. Participate as an active member of the Background Check Committee to evaluate clinical eligibility. Generate compliance reports and audit data for department leadership, accreditation purposes, and clinical partners.
Provide front desk coverage:
greet students and visitors, answer phones, respond to email inquiries, and redirect as needed. Support departmental mailings, meeting coordination, file organization, and office supply inventory. Assist with department clerical functions as needed. Provide support for department events and onboarding processes. Perform other related work duties as assigned.
PERFORMANCE EXPECTATIONS
Represent the college in a positive, professional, and service-oriented manner. Maintain strict confidentiality of student and faculty records and sensitive data (FERPA and HIPAA compliance). Display initiative and follow-through on assignments while managing multiple priorities. Demonstrate adaptability and collaboration within a cross-functional team. Communicate clearly, both verbally and in writing, with internal and external stakeholders. Establish and maintain positive working relationships with students, faculty, staff, and partners. Welcome and value individuals of all backgrounds and contribute to an inclusive environment. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION
Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling, and grasping. Frequent (34-66%) reaching and viewing a computer and other close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking, and hearing.
MINIMUM QUALIFICATIONS
High school diploma or equivalent plus two years of related administrative experience; or Associate's degree in a related field. Proficiency with Microsoft Office Suite (especially Excel and Outlook) and ability to learn compliance tracking software. Experience managing records or databases in a professional setting.
PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS
Associate's degree or higher in healthcare, business, education, or a related field. Experience working with compliance tracking platforms (e.g., CastleBranch). Experience in a healthcare or higher education setting.
EEO/AA STATEMENT
It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, 319-398-5572,equity@kirkwood.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582,
Telephone:
(303) 844-5695
FAX:
(303) 844-4303, TDD 800-877-8339
Email:
OCR.Denver@ed.gov.
WHY KIRKWOOD
Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life. Review of applications will continue until the position is filled.
