Responsibilities:

Collection:

+ Enforce Idaho tax laws through the collection process for all tax types administered by the Tax Commission + Interview individuals to obtain facts and research a variety of sources to obtain financial information + Consult with the taxpayer or their representative and advise them that liens, levies and warrants may be executed + Secure and review taxpayer financial statements and obtain and verify information provided + Provide technical assistance, educate taxpayers on Idaho tax laws, and ensure that taxpayers are in compliance + Complete tasks outside of the office environment as part of the collection process (serving liens and levies) + Assist taxpayers who visit the office by providing support at the front counter (for positions located at our field offices: Coeur d'Alene, Lewiston, Idaho Falls, Pocatello, and Twin Falls) + Answering the Compliance Incoming Burst call line (for positions located at our Boise office)

Investigation/Inspection:

+ Review taxpayer financial records to determine the taxpayer's ability to pay + Perform research and interpret applicable rules, laws, and relevant business or individual financial information + Advise individuals and business owners of tax liability and monetary fines for failure to pay

Minimum Qualifications:

+ At least 6 months of experience interpreting, applying, and explaining laws, regulations, policies, and/or procedures to others + At least 6 months of full-time experience where you were required to deal with variety of customers in an office setting or while conducting field work + At least 6 months of experience requiring in-depth, one-on-one interviewing to elicit facts of a sensitive nature Why Join Us?

OUR VISION

: Great people. Helping you. Serving Idaho.

OUR MISSION

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