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HA
Housing Authority of Champaign County
Lead Compliance Specialist
Career Insights for Compliance Officer / Analyst
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What they do
A Compliance Officer or Analyst monitors internal compliance with company policies and also company compliance with local, state and federal laws. Reviews company documents, including contracts and marketing materials; communicates with employees and develops training and internal policy materials.
$78,149 / year median in Illinois
+3% projected growth
Job Description
Position Summary Responsible for ensuring regulatory compliance on the part of the Housing Agency and interacts with all levels of management to monitor for compliance with policies, educate staff on new and emerging regulatory requirements, and determine the best approach to implement new policies and proceures resulting from new or changing regulartory requirments. The incumbent analyzes risks related to Agency compliance programs and for investigating, reporting on, resolving, escalating, and/or addressing any actual or potential regulartory issues and compliance matters. Work requires knowledge of the policies, procedures, and regulations of the Housing Choice Voucher (HCV), Project Based Voucher (PBV) Programs, Housing Quality Standards (HQS) and National Standards for the Physical Inspection of Real Estate (NSPIRE) Inspections and LIHTC Compliance. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems and other future HUD required evaluation systems . Responsibilities The duties listed below illustrate the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. Undertakes and performs the following and all other work-related duties as assigned. 1. Plans and conducts in-depth reviews of Agency records, files, and procedures to ensure compliance with HUD Regulations and Move to Work (MTW) and Low-Income Housing Tax Credits (LIHTC) programs. Audits include review of rent/income, leases and other documentations, waitlist selection and procurement policies. 2. Primary point of contact for
I' 4. Conducts site audits of case files to ensure correct procedures/policies are followed, office files are correctly organized and required time frames are met; reviews waiting lists and marketing activities; summarizes finding in audit report along with necessary corrective action and suggested completion timeline; runs auditing reports in YARDI and HUD secure systems. 5. Completes a detailed checklist for each file reviewed to ensure errors/cures have been appropriately addressed and file meets quality control standards. 6. Monitors compliance of the Housing Choice Voucher Program using the Section 8 Management Assessment Program (SEMAP) as a minimum to measure performance. Recommends processes and procedures on areas of deficiencies from the reviews and also to implement new processes/procedures. 7. Responsible for timeliness and accuracy of documentation for all audits at the site and corporate level, including but not limited to LHITC, HCVP, PBV and financial audits. 8. Assists with internal audits and prepares periodic reports of occupancy functions including waiting list management, unit turnaround time, transfer activities, initial lease ups, move outs, annual re-examinations, and annual updates. 9. Provides advice and assistance with fraud issues and/or investigations resulting from evidence obtained from fraud detection sources or complaints received regarding tenants or landlords. 10. Recommends changes in policies/procedures and documentation requirements in accordance with review findings, which will eliminate identified deficiencies or problems and will contribute to efficiency. 11. Provides clarification of policy and procedures in the determination of eligibility and calculation of tenant rent based on questions or problems identified through quality control reviews. Provides clarification to supervisors and line staff regarding application in specific case situations. 12. Regularly reviews HUD and Agency rules and procedures to ensure accuracy of Quality Control reviews established to ensure that Agency quality standards become visible, repeatable, and measurable. 13. Maintains record keeping, filing and file disposal schedules. 14. Attends relevant Agency meetings to further the development and implementation of quality-focused processes and activities to enhance overall Agency performance levels. 15. Handles documents on a variety of general personal and technical topics of a highly confidential nature and maintains the confidentiality of all documents and information received by or in the possession of the employee. 16. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets. Education and Experience Bachelor's degree from an accredited college or university in business, public administration, or related field with three (3) years of experience in the Housing Industry preferred or an equivalent combination of education, training, and experience resulting in the ability to fulfill the essential job duties of the position. The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee: § Rent Calculation § Fair Housing § SEMAP § Low Income Tax Credit Compliance § Occupancy Specialist Knowledge and Skills 1. Detailed knowledge of the federal Housing Choice Voucher Program. 2. Extensive understanding of the IRS Section 42 Low Income Housing Tax Credit Program and all related compliance requirements. 3. Familiarity with the HUD Moving to Work Program 4. Strong understanding of HACC's work requirements and term limits 5. Strong analytic and reporting skills required. 6. Must be a self-starter and perform tasks under minimal supervision. 7. Attention to detail with a focus on results. Possesses the ability to analyze raw data, apply analysis and form key succinct and actionable insights and recommendations. 8. Ability to work across various functional areas and to interact with individuals across all levels throughout an organization. 9. Ability to quickly learn and adapt to changing conditions. 10. Ability to follow oral and written instructions. 11. Considerable ability to initiate work projects and to work independently. 12. Considerable ability to work under pressure and to be flexible. 13. Working ability to interpret and apply regulations accurately. 14. Considerable ability to be organized and to manage time effectively. Supervision Controls The Compliance Specialist receives broad instructions from the Executive Director. The employee initiates and follows through on activities without supervisory direction. Deadlines, priorities, and objectives are developed in consultation with the Executive Director. Problems or situations not covered by instructions are either dealt with independently or in consultation with the supervisor. The employee produces reports on demand detailing activities completed, progress, obstacles, and expected completion dates. The employee's finished work is spot-checked for attainment of objectives and compliance with policies and procedures. The employee has no supervisory responsibilities. Guidelines Guidelines followed by the Compliance Specialist include established policies and procedures, applicable reference materials, published laws, regulations, handbooks, notices, training materials, and audit information results. Materials used vary with the issues involved, and independent research is necessary depending on the activity and/or program requirements. Upon personal initiative, the Compliance Specialist may obtain informal guidance and assistance from other Authorities, professional organizations, and housing-related groups. Complexity Most of the work performed by the employee is relatively routine but varies from project to project. The employee identifies work that needs to be done, prioritizes, coordinates efforts, and performs the tasks. Occasionally, the employee makes decisions regarding unusual circumstances, conflicting data, or other non-routine circumstances. In those cases, the employee adapts procedures or develops new approaches to the work within their area of expertise or consults the supervisor. Decisions and issues facing the employee involve whether applicable rules have been applied correctly and whether the outcome is consistent with correct application of program rules. Difficulty may arise when an issue is not a clear violation of PBV, HCVP and LIHTC Management rules and procedures, when multiple files are involved, or when extensive research and analysis is required. Broad general knowledge and sound judgment are required to successfully achieve Agency and quality control objectives. Scope and Effect The employee's work affects other Agency departments, all of the Agency's housing programs, its tenants, and can determine to a great extent the quality of housing and services provided by the Agency. Successful accomplishment of tasks by the employee can enhance the Agency's ability to maintain quality standards in all aspects of its operations and to achieve its goal of providing housing that is decent, safe, and sanitary, and to render adequate services for its tenants. Personal Contacts Most of the employee's contacts are with Agency employees, tenants, applicants, and outside agencies. Contact is made to verify, give, obtain, clarify, provide and/or gather information; coordinate, advise, motivate, influence, justify, defend, negotiate, or resolve matters or issues. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, lifting to obtain relatively heavy files and records, and eyestrain from working with computers and other office equipment. 2. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties. 3. Must be able to bend, stoop, push, and pull in the performance of office-related duties. 4. Must be able to use fingers bilaterally and unilaterally to operate office equipment. 5. Must have vision and hearing corrected to be able to perform essential job functions. 6. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress. 7. Must maintain a professional appearance and portray a positive image for the Agency. 8. Must maintain punctuality and attendance as scheduled. 9. An employee may request reasonable accommodation to mitigate any of the physical requirements listed above. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated. Other Requirements Must possess a valid driver's license and maintain a good driving record. Must work with the highest degree of confidentiality. Must be available for occasional overnight travel for training. May be required to work an unusual work schedule. Must pass employment drug screening & criminal background check. Read and Acknowledge The Housing Authority of Champaign County is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management's assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management's right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director. Employment with the Housing Authority of Champaign County is on an "at-will" basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.
LSS / SHIFT
compliance review and issues related to 8- year term limits and work requirements. 3. Creates reports and analyzes new 8-year term limit activity and 30 hour per week work requirements.I' 4. Conducts site audits of case files to ensure correct procedures/policies are followed, office files are correctly organized and required time frames are met; reviews waiting lists and marketing activities; summarizes finding in audit report along with necessary corrective action and suggested completion timeline; runs auditing reports in YARDI and HUD secure systems. 5. Completes a detailed checklist for each file reviewed to ensure errors/cures have been appropriately addressed and file meets quality control standards. 6. Monitors compliance of the Housing Choice Voucher Program using the Section 8 Management Assessment Program (SEMAP) as a minimum to measure performance. Recommends processes and procedures on areas of deficiencies from the reviews and also to implement new processes/procedures. 7. Responsible for timeliness and accuracy of documentation for all audits at the site and corporate level, including but not limited to LHITC, HCVP, PBV and financial audits. 8. Assists with internal audits and prepares periodic reports of occupancy functions including waiting list management, unit turnaround time, transfer activities, initial lease ups, move outs, annual re-examinations, and annual updates. 9. Provides advice and assistance with fraud issues and/or investigations resulting from evidence obtained from fraud detection sources or complaints received regarding tenants or landlords. 10. Recommends changes in policies/procedures and documentation requirements in accordance with review findings, which will eliminate identified deficiencies or problems and will contribute to efficiency. 11. Provides clarification of policy and procedures in the determination of eligibility and calculation of tenant rent based on questions or problems identified through quality control reviews. Provides clarification to supervisors and line staff regarding application in specific case situations. 12. Regularly reviews HUD and Agency rules and procedures to ensure accuracy of Quality Control reviews established to ensure that Agency quality standards become visible, repeatable, and measurable. 13. Maintains record keeping, filing and file disposal schedules. 14. Attends relevant Agency meetings to further the development and implementation of quality-focused processes and activities to enhance overall Agency performance levels. 15. Handles documents on a variety of general personal and technical topics of a highly confidential nature and maintains the confidentiality of all documents and information received by or in the possession of the employee. 16. Accountable for consistent adherence to strong Agency standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Agency materials, supplies, resources, and other assets. Education and Experience Bachelor's degree from an accredited college or university in business, public administration, or related field with three (3) years of experience in the Housing Industry preferred or an equivalent combination of education, training, and experience resulting in the ability to fulfill the essential job duties of the position. The following Certifications must be obtained within one (1) year of employment or other allowable period of hire as authorized by the Executive Director or his/her designee: § Rent Calculation § Fair Housing § SEMAP § Low Income Tax Credit Compliance § Occupancy Specialist Knowledge and Skills 1. Detailed knowledge of the federal Housing Choice Voucher Program. 2. Extensive understanding of the IRS Section 42 Low Income Housing Tax Credit Program and all related compliance requirements. 3. Familiarity with the HUD Moving to Work Program 4. Strong understanding of HACC's work requirements and term limits 5. Strong analytic and reporting skills required. 6. Must be a self-starter and perform tasks under minimal supervision. 7. Attention to detail with a focus on results. Possesses the ability to analyze raw data, apply analysis and form key succinct and actionable insights and recommendations. 8. Ability to work across various functional areas and to interact with individuals across all levels throughout an organization. 9. Ability to quickly learn and adapt to changing conditions. 10. Ability to follow oral and written instructions. 11. Considerable ability to initiate work projects and to work independently. 12. Considerable ability to work under pressure and to be flexible. 13. Working ability to interpret and apply regulations accurately. 14. Considerable ability to be organized and to manage time effectively. Supervision Controls The Compliance Specialist receives broad instructions from the Executive Director. The employee initiates and follows through on activities without supervisory direction. Deadlines, priorities, and objectives are developed in consultation with the Executive Director. Problems or situations not covered by instructions are either dealt with independently or in consultation with the supervisor. The employee produces reports on demand detailing activities completed, progress, obstacles, and expected completion dates. The employee's finished work is spot-checked for attainment of objectives and compliance with policies and procedures. The employee has no supervisory responsibilities. Guidelines Guidelines followed by the Compliance Specialist include established policies and procedures, applicable reference materials, published laws, regulations, handbooks, notices, training materials, and audit information results. Materials used vary with the issues involved, and independent research is necessary depending on the activity and/or program requirements. Upon personal initiative, the Compliance Specialist may obtain informal guidance and assistance from other Authorities, professional organizations, and housing-related groups. Complexity Most of the work performed by the employee is relatively routine but varies from project to project. The employee identifies work that needs to be done, prioritizes, coordinates efforts, and performs the tasks. Occasionally, the employee makes decisions regarding unusual circumstances, conflicting data, or other non-routine circumstances. In those cases, the employee adapts procedures or develops new approaches to the work within their area of expertise or consults the supervisor. Decisions and issues facing the employee involve whether applicable rules have been applied correctly and whether the outcome is consistent with correct application of program rules. Difficulty may arise when an issue is not a clear violation of PBV, HCVP and LIHTC Management rules and procedures, when multiple files are involved, or when extensive research and analysis is required. Broad general knowledge and sound judgment are required to successfully achieve Agency and quality control objectives. Scope and Effect The employee's work affects other Agency departments, all of the Agency's housing programs, its tenants, and can determine to a great extent the quality of housing and services provided by the Agency. Successful accomplishment of tasks by the employee can enhance the Agency's ability to maintain quality standards in all aspects of its operations and to achieve its goal of providing housing that is decent, safe, and sanitary, and to render adequate services for its tenants. Personal Contacts Most of the employee's contacts are with Agency employees, tenants, applicants, and outside agencies. Contact is made to verify, give, obtain, clarify, provide and/or gather information; coordinate, advise, motivate, influence, justify, defend, negotiate, or resolve matters or issues. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, lifting to obtain relatively heavy files and records, and eyestrain from working with computers and other office equipment. 2. Must be able to sit and/or stand for up to eight (8) hours at a time while performing work duties. 3. Must be able to bend, stoop, push, and pull in the performance of office-related duties. 4. Must be able to use fingers bilaterally and unilaterally to operate office equipment. 5. Must have vision and hearing corrected to be able to perform essential job functions. 6. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress. 7. Must maintain a professional appearance and portray a positive image for the Agency. 8. Must maintain punctuality and attendance as scheduled. 9. An employee may request reasonable accommodation to mitigate any of the physical requirements listed above. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated. Other Requirements Must possess a valid driver's license and maintain a good driving record. Must work with the highest degree of confidentiality. Must be available for occasional overnight travel for training. May be required to work an unusual work schedule. Must pass employment drug screening & criminal background check. Read and Acknowledge The Housing Authority of Champaign County is an Equal Opportunity Employer. This job description is subject to change and in no manner states or implies that these are the only duties and responsibilities to be performed. The duties herein are representative of the essential functions of this job. This job description reflects management's assignment of functions; however, it does not prescribe or restrict tasks that may be assigned. Nothing in this document restricts management's right to assign or reassign duties and responsibilities at any time. The qualifications listed above are guidelines, other combinations of education and experience that could provide the necessary knowledge, skills, and abilities to perform the job may be considered at the discretion of the Executive Director. Employment with the Housing Authority of Champaign County is on an "at-will" basis. Nothing in this document is intended to create an employment contract, implied or otherwise, and does not constitute a promise of continued employment.