I9 Compliance Specialist

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Job Title:

Remote I-9

Verification Specialist Company:

General Motors (through staffing partner)

Duration:

3-

Month Contract Pay Rate:

$17/hour

Location:

Fully Remote (U.S.)

Key Responsibilities:

Conduct scheduled video-based document reviews via Microsoft Teams with new hires within required legal timeframes. Examine original identity and work authorization documents presented by employees, confirming they appear genuine and relate to the individual. Accurately record document details and complete Section 2 in GM systems (e.g., Workday and/or designated I‑9 platforms), following standard operating procedures. Ensure all Section 2 verifications align with USCIS, DHS, and E‑Verify requirements, including use of acceptable documents and photo requirements where applicable. Follow standard work, checklists, and quality controls to minimize errors, late completions, and rework. Flag discrepancies, incomplete information, or potential issues and escalate according to defined workflows. Provide a welcoming, professional, and empathetic first impression of GM, explaining the I‑9 process in clear, plain language. Guide new hires through what to expect in the session, the types of documents required, and next steps if follow‑up is needed. Manage appointment schedules, reminders, and follow‑ups to help new hires complete their verification on time. Partner closely with Talent Acquisition, People Services, and Onboarding teams when questions or complex scenarios arise. Work from a remote/virtual environment, managing a steady queue of Teams appointments and related system work. Adhere to defined SLAs, productivity, and quality targets (e.g., handle time, error rates, on‑time completion). Protect confidential and sensitive personal information, strictly following GM's data privacy and information security standards.

Required Experience:

Education/Experience:

High school diploma or GED required. Demonstrated attention to detail, with a track record of following structured processes and checklists. Strong verbal and written communication skills, with the ability to explain policies simply and respectfully. Comfortable using Microsoft Teams and other collaboration tools in a virtual setting. Proven ability to work independently in a remote environment, managing time and priorities effectively.

Preferred Experience:

Experience with Form I‑9, E‑Verify, or employment eligibility verification in the U.S. Familiarity with HR systems (e.g., Workday or similar HRIS) and/or case management tools. Background in high‑volume, service-oriented environments (shared services, call centers, or onboarding teams). Skills & Competencies Process oriented : Follows standard work precisely; comfortable with checklists and documentation. Strong attention to detail : Catches discrepancies and errors; double-checks work before completion. Personable and empathetic : Creates a welcoming, supportive environment for new hires; handles sensitive situations with care.

Customer-focused :

Balances compliance with a positive new hire experience. Confidentiality & integrity : Handles personal data and identity documents with discretion and professionalism. EOE (including Disability/Veterans) Apply for this job Copy link ✓ Thanks for sharing! Find any service AddToAny More…