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Nelnet
Program Manager, Managed Services - CampusGuard
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What they do
A Compliance Officer or Analyst monitors internal compliance with company policies and also company compliance with local, state and federal laws. Reviews company documents, including contracts and marketing materials; communicates with employees and develops training and internal policy materials.
$74,563 / year median in the U.S.
-4% projected decline
Job Description
Remote Full time R22888 CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state government agencies and hospitality markets. As a full-service information security firm, we leverage our knowledge combined with the industry standards for compliance and information security issues to provide our customers with world class information security & compliance services. CampusGuard is a cybersecurity and compliance firm that has partnered with hundreds of colleges and universities since 2009 to build, mature, and sustain compliance programs — PCI DSS, GLBA, HIPAA, CMMC, FERPA, Nacha/ACH, and more — across higher education, healthcare, government, financial services, and SaaS/technology organizations. What sets us apart isn't just technical depth; it's that we understand the culture, governance, and decentralization of the environments we serve. You'll work alongside a credentialed team — QSAs, PMPs, PCIPs, and security engineers — with deep roots in higher education and senior security leadership supporting every engagement.
- Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.
- Key Responsibilities
- Program Development & Consulting
- + Assess a customer's current compliance posture and design a scalable, right-sized program that fits their size, structure, budget, and risk tolerance.
- Program Management (Managed Services)
- + Lead the planning, execution, and delivery of customer PCI DSS, GLBA, and related compliance initiatives, applying a hybrid (predictive and adaptive) methodology that adapts to shifting scope, personnel turnover, and evolving standards.
- Capability Transfer & Enablement
- + Train and coach customer staff — compliance coordinators, departmental merchant contacts, IT and security personnel — to operate the program independently. + Develop customer-facing playbooks, runbooks, checklists, and templates that outlive the engagement. + Structure engagements with a deliberate handoff in mind, defining what "self-sufficient" means for each customer and managing toward it.
- vISO Engagement Support (Virtual Information Security Officer)
- + Support senior CampusGuard advisors delivering fractional Information Security Officer services, drafting and maintaining security policies and procedures against applicable frameworks (PCI
DSS, GLBA, NIST CSF/SP 800-171, HIPAA
). + Assemble and facilitate risk assessments, translating technical findings into business-language, budget-aware remediation roadmaps, and prepare materials for governance, leadership, and audit committees. + Contribute to third-party/vendor risk reviews, incident response plan maintenance, and tabletop exercise facilitation.- Internal Contribution
- + Partner with CampusGuard's QSAs, assessors, and security engineers to ensure customer deliverables are accurate, timely, and consistent with our standards.
- Required Qualifications
- + Bachelor's degree in information systems, business, or a related field — or an equivalent combination of education and experience.
DSS, GLBA
), with the ability to build depth in others. + Proven ability to drive accountability without direct authority, teach technical concepts to non-technical audiences, and communicate fluidly across working sessions and leadership briefings. + Highly organized and self-directed, able to manage multiple concurrent customer engagements from inception through post-implementation, including plans, schedules, and budgets. + Proficiency with common project management and productivity tools (e.g., Microsoft Project, Excel, the Microsoft 365 suite). + Must obtain the- PCIP (PCI Professional)
- credential within 12 months of hire. +
- PMP (Project Management Professional)
- certification preferred; if not already held, must be obtained within 12 months of hire. + Must pass a background check. + Must be authorized to work in the United States without sponsorship.
- Preferred Qualifications
- + •Direct higher education experience•— having run a compliance or information security program at a college or university.
- Additional certifications
- such as PMI-ACP, CSM, CISM, CISA, CISSP, CRISC, or similar.