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tnConnect Credit Union

Operations Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Compliance Officer / Analyst

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Based on Tennessee data

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What they do

A Compliance Officer or Analyst monitors internal compliance with company policies and also company compliance with local, state and federal laws. Reviews company documents, including contracts and marketing materials; communicates with employees and develops training and internal policy materials.

$71,004 / year median in Tennessee

-2% projected decline

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Job Description

Operations Specialist tnConnect Credit Union Knoxville, TN Job Details Full-time 1 day ago Benefits Health savings account Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications High school diploma or GED Full Job Description Join Our Team! tnConnect Credit Union is seeking a detail-oriented Operations Specialist to join our Operations team. This position plays a key role in supporting compliance, fraud prevention, and operational risk management while delivering exceptional service to our members. Why tnConnect Credit Union? tnConnect Credit Union is a $90 million financial institution headquartered in Knoxville, Tennessee, dedicated to serving its members and communities with integrity. We offer a competitive salary, comprehensive benefits, a retirement plan, and opportunities for professional growth in a supportive, team-oriented environment where employees can collaborate and make a meaningful impact. Ready to make a difference? At tnConnect Credit Union, your work matters, your ideas are valued, and you'll be part of a team that serves our members and community every day. We also believe hiring should be personal. Rather than putting candidates through multiple rounds of interviews and impersonal assessments, you'll meet directly with our President/CEO to discuss your experience and explore how you can build a rewarding career with tnConnect. What You'll Do Provide exceptional member service by phone, email, online banking, text, social media, and in person. Investigate fraud alerts, transaction exceptions, and operational discrepancies. Support the Credit Union's IRA program. Maintain BSA/AML, OFAC, FinCEN, and related compliance documentation. Prepare Currency Transaction Reports (CTRs) and support Suspicious Activity Report (SAR) investigations. Conduct OFAC screenings and review accounts for CIP, CDD, and Beneficial Ownership compliance. Assist with regulatory examinations, internal audits, vendor management, and loan reviews. Recommend process improvements that strengthen internal controls and support regulatory compliance. Support policy and procedure updates, regulatory disclosures, and compliance training. What We're Looking For Positive, enthusiastic attitude and a commitment to exceptional member service. High school diploma or equivalent required; associate or bachelor's degree in Business, Finance, Accounting, or a related field preferred. Three or more years of credit union or financial institution experience preferred. Experience in compliance, fraud prevention, payments, operational risk, or electronic banking preferred. Strong organizational, analytical, problem-solving, communication, and interpersonal skills. Ability to protect confidential information, manage multiple priorities, and maintain attention to detail. Proficient with Microsoft Office applications.
Job Type:
Full-time Benefits:
401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
credit union / banking: 3 years (Preferred)
Work Location:
In person