DOT Compliance & SAP Relations Specialist Location:

Seguin, Texas Job Type:

Full-Time Compensation:

Competitive salary based on experience, plus performance incentives. Help Make America's Roads Safer Risk Prevention is a nationally recognized provider of online educational programs serving government agencies, employers, and Department of Transportation (DOT) Substance Abuse Professionals (SAPs) across the United States. Every day, we help DOT-qualified SAPs provide DOT Compliant educational recommendations for safety-sensitive employees participating in the DOT Return-to-Duty (RTD) process. We're looking for a highly motivated professional who understands the DOT transportation industry and enjoys building lasting professional relationships. This is not a cold-calling sales job—it's a consultative role focused on educating SAPs, compliance professionals, and transportation organizations about programs that help employees successfully complete the educational component of the Return-to-Duty process. If you enjoy helping professionals, solving problems, and making a meaningful impact on public safety, we'd love to meet you. About the Position The DOT Compliance & SAP Relations Specialist serves as the primary point of contact for Substance Abuse Professionals (SAPs), employees, DOT compliance professionals, trucking companies, and transportation organizations seeking educational resources for employees participating in the Return-to-Duty process. This role requires someone who communicates confidently, understands DOT regulations, learns quickly, stays highly organized, highly focused and enjoys developing long-term professional relationships. What You'll Do Build and maintain relationships with DOT-qualified Substance Abuse Professionals (SAPs) throughout the United States. Educate SAPs on our DOT educational programs and how they support the educational recommendation described in the DOT SAP Guidelines. Provide exceptional customer support to individuals enrolled in our educational programs by answering questions, assisting with course access, troubleshooting basic technical issues, and guiding participants through the completion process. Communicate with trucking companies, transportation employers, Third Party Administrators (TPAs), Consortium/Third Party Administrators (C/TPAs), and DOT compliance professionals. Explain our programs professionally and accurately to licensed professionals and industry leaders. Learn our online learning platform, enrollment procedures, reporting systems, and internal processes. Assist SAPs with course recommendations, enrollments, and student progress. Maintain accurate records of customer communications and follow-up activities. Identify opportunities to strengthen relationships with SAPs and transportation professionals. Work closely with leadership to improve customer experience and expand our national network. Required Qualifications Outstanding verbal and written communication skills. Highly organized with exceptional attention to detail. Professional telephone presence. Excellent customer relationship and interpersonal skills. Ability to quickly learn new software systems and internal processes. Strong problem-solving and critical-thinking abilities. Comfortable speaking with licensed professionals, business owners, and transportation executives. Self-motivated with the ability to work independently. Proficient with Microsoft Office, Google Workspace, CRM systems, and web-based software. High School Diploma or equivalent.

Preferred Industry Experience Ideal candidates will have experience in one or more of the following: DOT-qualified Substance Abuse Professional (SAP) SAP Coordinator or SAP Assistant DOT Return-to-Duty (RTD) process DOT drug and alcohol testing procedures FMCSA regulations and compliance Commercial trucking industry Transportation safety management Fleet management or fleet safety Drug & Alcohol Program Administrator (DAPA) Third Party Administrator (TPA) Consortium/Third Party Administrator (C/TPA) Medical Review Officer (MRO) office Drug testing collection site Occupational health clinic Human Resources supporting DOT-regulated employees Transportation compliance Safety compliance Employee Assistance Program (EAP) Behavioral health or substance abuse treatment Customer Success, Account Management, or Professional Relationship Management The Ideal Candidate Our ideal team member is someone who: Learns quickly and enjoys becoming an expert. Is naturally organized and detail-oriented. I highly focused. Speaks professionally and confidently. Builds trust with professionals through honesty and integrity. Enjoys educating others rather than "selling." Takes ownership of responsibilities. Thrives in a collaborative, mission-driven environment. Represents our company with professionalism in every interaction. Why Join Risk Prevention? When you join Risk Prevention, you're joining a company whose mission is to improve lives through education. Our programs help individuals make positive life changes while supporting professionals responsible for protecting public safety. You'll have the opportunity to work with SAPs, transportation professionals, employers, and compliance experts nationwide while helping expand educational resources that make a real difference.

Additional questions:

Do you have experience with the DOT Return-to-Duty (RTD) process? Have you worked in the trucking or transportation industry? Have you worked with FMCSA regulations? Have you worked with DOT drug and alcohol testing? Have you worked with a TPA, C/TPA, MRO, collection site, or occupational health clinic? Are you comfortable speaking professionally with licensed Substance Abuse Professionals (SAPs)? Describe the role of a Substance Abuse Professional (SAP) in the DOT Return-to-Duty process. (Short answer) This position requires learning specialized DOT regulations. Describe a time you had to master a complex set of regulations or procedures and apply them in your work. (Short answer) Application Instructions To be considered, please submit: Your resume A brief cover letter In your cover letter, please answer the following questions: Describe your experience working with the DOT transportation industry, trucking industry, or DOT drug and alcohol testing programs. What experience do you have with the DOT Return-to-Duty process or the DOT SAP Guidelines? Have you worked with SAPs, TPAs, C/TPAs, MROs, collection sites, FMCSA-regulated employers, or DOT compliance programs? If so, please explain. Why do you believe you would be successful in this role? Applications without a cover letter addressing these questions may not be considered. Attention to

Detail:

To confirm you've read this entire job posting, please begin your cover letter with the words "Safety First." Applications that do not follow this instruction may not be considered.

Pay:

$60,000.00 - $80,000.00 per year

Benefits:

401(k) Health insurance Paid time off Vision insurance Application Question(s): Do you have experience with the DOT Return-to-Duty (RTD) process? Have you worked in the trucking or transportation industry? Have you worked with FMCSA regulations? Have you worked with DOT drug and alcohol testing? Have you worked with a TPA, C/TPA, MRO, collection site, or occupational health clinic? Are you comfortable speaking professionally with licensed Substance Abuse Professionals (SAPs)? Describe the role of a Substance Abuse Professional (SAP) in the DOT Return-to-Duty process. (Short answer) This position requires learning specialized DOT regulations. Describe a time you had to master a complex set of regulations or procedures and apply them in your work. (Short answer) On a scale of 1 - 10, how would you rate your knowledge using the internet, computers, printers, Google, ChatGPT, Grok, Claude, or other apps and software on a daily basis?

Work Location:

In person