Cage, Count and Credit Manager

Cage, Count and Credit Manager 3.6 3.6 out of 5 stars 1525 Russell Street, Baltimore, MD 21230 From $85,000 a year - Full-time Caesars Entertainment 5,741 reviews From $85,000 a year - Full-time

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

Reporting directly to the Director of Finance, this position directs the cashiering and count room areas in a manner that safeguards the assets of the company. Serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication. Establishes self as highly credible leader with highest levels of integrity and always acts in the best interests of the property and the company. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained. Works as a change agent and challenges the departmental processes to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value. Demonstrates excellent facilitator skills in determining a vision, aligns and inspires the team to achieve the vision. Partners and coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees. Recommends and implements change to improve overall employee and guest satisfaction.

Qualifications:

EDUCATION and/or

EXPERIENCE

Bachelor's degree in Business Administration or related field required Previous Cage Management experience required Minimum of 3 years' experience in Finance and/or Administration preferred

QUALIFICATIONS

General business and accounting knowledge with broad knowledge of casino, slot and table games, rules, regulations, procedures and administration is preferred. Strong organizational, managerial and communication skills are required. Proven supervisory skills, primarily in the management of a large staff is a must. Ability to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to work independently. Must be able to sit, stand or walk for long periods of time (4 hours). Must be able to respond calmly and make rational decisions, when handling employee conflicts. Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to lift and carry up to 25 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel. Responds to visual and aural cues. Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. D isclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). As part of Caesars Entertainment's employment process, finalist candidates will be required to complete a background check, prior to an offer being extended.

These background checks include:

Prior Employment Verification Education Verification Social Security Trace Criminal Background Check Drug Screen Motor Vehicles Records (where required for position)

HOW YOU WILL CREATE THE EXTRAORDINARY

Provides administrative assistance and direction in the overall operation of assigned departments to ensure the most efficient and profitable operation and maintenance of high standards of quality and service. Manages and directs the day-to-day operations of areas of responsibility through assigned department heads and supervisors. Counseling, guiding and instructing employees in the proper performance of their duties. Plans, develops, and implements revised procedures to improve the efficiency and profitability of assigned areas. Performs related duties as assigned. Acts as a role model and always present oneself as a credit to Horseshoe Baltimore and encourage others to do the same. Responsible for cashiering operations including safeguarding assets Management of cashiering variance policy and subsequent disciplinary measures Provides labor analysis and ensures efficient utilization based upon business needs Creates and executes plans and strategies to achieve Total Service goals Plans and implements methods to improve employee satisfaction and morale Fully integrates customer satisfaction strategy through anticipation of customer needs and service offerings. Provides analysis on strategic initiatives such as turnover, Total Service, financial and operational goals. Participation in creation and management of department budget. Ensures training and compliance with regulatory standards. Responsible for team member development into leadership positions and the integration of departmental training efforts. Demonstrates strong leadership, analytical and decision-making competencies. Responsible for project management as assigned to include strategic financial and company initiatives. Overseas and/or personally gather all information that is necessary to establish, update and perform periodic review of casino check cashing accounts for our gaming guests. This position will be partnered with the Collections Department, Cashier Department and Regulatory Compliance Department extensively as well as having daily contact with Casino Hosts, Diamond Services and Total Rewards personnel. The term "management�? includes duties such as interviewing, training, selecting and adjusting rates of pay and hours of work. Directs the work of employees and maintains production. Appraises employees' productivity and efficiency for purposes of recommending promotions or other changes.

WHAT YOU WILL NEED

Bachelor's degree in business administration or related field required Previous Cage Management experience required Minimum of 3 years' experience in Finance and/or Administration preferred General business and accounting knowledge with broad knowledge of casino, slot and table games, rules, regulations, procedures and administration is preferred. Strong organizational, managerial and communication skills are required. Proven supervisory skills, primarily in the management of a large staff, is a must. Ability to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to work independently. Must be able to sit, stand or walk for long periods of time (4 hours). Must be able to respond calmly and make rational decisions when handling employee conflicts. Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to lift and carry up to 25 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel. Responds to visual and aural cues. Must have manual dexterity to operate a computer and other necessary office equipment. Must be able to tolerate areas containing dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. From $85,000 Annually Bonus Incentives Relocation Package Bi-Weekly Pay Dates

FTO, 401

(k), Medical, Dental, Vision, Life & Disability Insurance

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.