4.5 Niles, MI Job Details Full-time $17
$19 an hour 14 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off 401(k) matching Qualifications Spanish Merchandising English Cash register Driver's License Furniture sales Full Job Description Crew Leader / MIT
Credit Manager (Rent-to-Own Experience Preferred, a Plus!) Multiple Locations | Full-Time | Weekly Pay Why Join ZSmart Furniture? Sundays Off
We Are Closed! Consistent Full-Time Schedule Weekly Pay Medical & Dental Coverage 401(k) with Company Match Paid Vacation & Holidays Family-Owned Culture
Meet the Owner and Family Opportunity for Growth
We Promote From Within Who We Are At ZSmart Furniture , we believe in doing Rent-to-Own differently—for both customers and team members.

As a family-owned business with six locations, we provide flexible options to help people furnish their homes with high-quality goods through retail , same-as-cash , financing , and rent-to-own plans . If you have experience in RTO, furniture, or appliance sales , and you're ready for a role that blends sales leadership, credit management, and community engagement , we want to meet you. What You'll Do As a Crew Leader or Manager in Training (MIT) —title depends on your experience—you'll lead from the front, helping drive sales and service while ensuring store operations run smoothly.

Your daily responsibilities will include:

Sales Leadership Drive in-store and phone sales through relationship building Follow up with past guests and convert leads into completed agreements Merchandising Keep the showroom clean, organized, and visually exciting Ensure products are properly labeled and attractively displayed Customer Experience Deliver friendly, expert-level service Handle questions, objections, and issues with empathy and professionalism Deliveries & Pickups Pitch in with deliveries or returns when needed—no task is beneath you Be a leader in action, not just in title Service Coordination Help customers with scheduling, communication, assembly, and product care Credit & Collections Process payments and educate customers on payment options Support collections activity when necessary with respect and tact Growth & Learning Commit to learning the ZSmart way—we invest in team members who invest in themselves Prepare for future leadership roles as opportunities open across locations What You Bring

1-3 years of collections or sales experience (RTO experience strongly preferred)
Strong customer service mindset with a focus on solutions
Proven ability to lead , motivate , or train others
Comfortable with basic inventory, scheduling, and POS systems
Physically able to assist with merchandise handling and deliveries
Excellent communication skills, both verbal and written Bilingual (English/Spanish) is a big plus Bonus if you have.

.. Prior experience with collections, credit approvals, or delivery scheduling Familiarity with furniture, appliances, or electronics Desire to grow into a store manager or senior leadership role Ready to Lead the ZSmart Way? Click and take the next step toward a career where your skills, ideas, and effort truly matter.

Job Type:

Full-time Pay:

$17.00

$19.

00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Application Question(s): Do you have a valid driver's license available for work-related use? Our stores are open Monday through Saturday, typically between 9:00 AM and 6:00 PM. Are there any specific days or times you are unavailable to work during these hours? Do you have any experience in rent-to-own, retail sales, collections, or delivery-related roles? This role may involve moving furniture or appliances weighing 50+ lbs with assistance. Are you comfortable with these physical demands? At ZSmart, all team members may help with sales, deliveries, cleaning, and customer follow-up. Are you comfortable supporting wherever needed during your shift? Are you looking for a long-term opportunity with room to grow into leadership roles?

Work Location:

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