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RH
Robert Half
Credit Processor
Career Insights for Credit Specialist / Clerk
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Scorecard
Based on North Carolina data
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What they do
A Credit Specialist or Clerk reviews the credit history of individuals or businesses that apply for credit. Requests information from credit companies, analyzes computerized records and payment histories, and determines whether new credit can be approved.
$48,864 / year median in North Carolina
-5% projected decline
Job Description
We are looking for a detail-oriented Credit Processor to support credit and account administration activities for a machinery and worktools organization in Raleigh, North Carolina. This contract position with permanent potential is ideal for someone with experience in credit, collections, and accounts receivable who can manage sensitive financial information with accuracy and professionalism. The role focuses on maintaining customer account records, handling returned check activity, and partnering with internal teams to address credit-related questions in a timely manner.
Responsibilities:
- Process new customer account setup requests and complete ongoing account updates with a high level of accuracy and efficiency.
- Handle returned check transactions promptly, ensuring records are updated correctly and issues are resolved within expected timelines.
- Monitor returned check activity to identify next steps for collection efforts and support appropriate follow-up actions.
- Maintain organized and confidential customer credit documentation, keeping files current and audit-ready.
- Verify customer account details regularly to ensure information remains accurate, complete, and properly secured.
- Evaluate unusual or sensitive credit situations and escalate them to the Credit Management Team when additional review is needed.
- Build productive working relationships with store leaders and divisional teams to support smooth credit operations.
- Assist with additional administrative or credit-related tasks as business needs require.