Transfer Credit Specialist

Position Summary The Transfer Credit Specialist is responsible for managing data tracking for incoming transfer transcripts, evaluating and transcribing transfer credits in accordance with the policies and procedures set by the Registrar and East Central University. The transfer specialist is also responsible for daily updates to ECU's internal transfer matrices as well annual updates to the OSRHE (Oklahoma State Regents for Higher Education) matrix. The position will be expected to be familiar with front office operations and to serve as a back-up for general office intake if other employees are out. Essential Job Duties Record and process incoming official transcripts using established tracking systems. Execute and follow the transfer credit evaluation procedures and policies set by the Registrar and East Central University. Document and process various forms of credit for prior learning and credit by examination, which include, but are not limited to, College Level Examination Program (CLEP), ASE, Advanced Placement (AP), and Council on Law Enforcement Education and Training (CLEET). Respond to degree verification requests through the National Student Clearing House. Provide customer service support and respond to inquiries via phone. Serve as support when needed for general office intake operations. Work two commencement events each year (December and May). Other duties as assigned by Supervisor or designee. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Qualifications High school diploma or equivalent with some college coursework required 1-2 years of experience preferred Bachelor's degree preferred Licenses/Certifications None Knowledge, Skills, and Abilities Demonstrated ability to manage time effectively and meet deadlines Strong organizational skills with attention to detail in maintaining accurate records Proficient in problem-solving and analyzing academic documentation Ability to maintain confidentiality when handling student records and sensitive information Strong verbal and written communication skills for interacting with students and staff Ability to work independently while maintaining accuracy and efficiency Must have a strong work ethic and lead by example Must be a professional, credible and respected representative of the institution internally and in the community Demonstrated willingness and ability to act ethically and socially responsible Ability to communicate in a courteous manner Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Constantly required to remain in a seated position for extended periods Communicate effectively with customers and the campus at large Regularly performs tasks that involve repetitive wrist and finger movement Regularly operates a computer and other standard office equipment Occasionally required to move about the office and similar spaces Work Environment The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in a typical office setting with moderate noise levels from conversations, and standard office equipment. Supervisory Responsibility None East Central University, in compliance with all applicable Federal and State laws and regulations, does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, marital status, genetic information, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admission, employment, financial aid, and educational services. The following person has been designated to handle inquiries regarding the non-discrimination policies: Employment Services Director, 1100 E. 14th St., Danley Hall 111, Ada, OK 74820, (580) 559-5260. Please ensure you have completed the Equal Opportunity Data Form with your application.