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AppleOne
Loan Servicing Representative
Career Insights for Credit / Loan Counselor
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Scorecard
Based on California data
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What they do
A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.
$50,150 / year median in California
-14% projected decline
Job Description
Loan Servicing Representative AppleOne - 3.8 Aliso Viejo, CA Job Details Temp-to-hire $65,000 - $75,000 a year 15 hours ago Benefits Dental insurance 401(k) Vision insurance Paid sick time Qualifications Escrow Financial compliance reporting Financial data reconciliation Operations coordination Mortgage compliance Mortgage closing and funding Mid-level Post-loan customer support Decision making Mortgage debt collection accounts Loan documentation Compliance documentation Loan operations reporting Loan modification processing Customer support for financial loans Handling account queries Property deeds Documentation Handling Tenants Investor relations Real estate foreclosures Financial compliance Full Job Description Job Summary A growing private money lending environment in Aliso Viejo, CA is seeking an experienced Loan Servicing Representative for a temp-to-hire opportunity. This role is ideal for a highly accurate mortgage servicing professional who understands the full lifecycle of private money loan administration, including note and trust deed servicing, payoff demands, reconveyances, modifications, compliance reporting, delinquency management, and foreclosure coordination. The Loan Servicing Representative will work in a professional, detail-driven setting where accuracy, discretion, and sound judgment are essential. This is a strong opportunity for someone who values supportive leadership, clear communication, positive teamwork, and the ability to make a meaningful impact on borrowers, investors, and internal operations. Success in this role requires technical expertise, calm professionalism, and a commitment to handling every loan file with precision and accountability. Key Responsibilities Administer mortgage loan servicing from funding through payoff, including note and trust deed documentation, reconveyances, payoff demands, verifications of mortgage, modifications, and extensions. Process payment statements, delinquency notices, balloon payment notices, senior lien notices, reinstatement figures, and prepayment penalty calculations with a high degree of accuracy. Perform bank and trust account reconciliations and prepare quarterly and annual compliance reporting within required deadlines. Respond to borrower and investor inquiries, initiate outbound communication as needed, and explain financial resolutions clearly and professionally. Coordinate with escrow, title, foreclosure trustees, and legal partners to manage Notice of Default and foreclosure processes from initiation through completion. Follow up on lease affidavits and maintain tenant communication for rental properties when borrowers stop making monthly payments.