ACH, ATM

Services, Card Plastics - ATM, Debit Card & Mastercard, Checks, Direct Deposit, EFTs, Fraud, Merchant Services, ODP Courtesy Pay and Payroll Postings. Representative is responsible for meeting deadlines, balancing, general ledger postings, adjustments, reconcilement, settlement, and file maintenance of department functions. End of month tasks include reporting to the Board for writes off, ODP usage, preparing, posting, and finalizing month end. Employee will perform member service for department related functions including member correspondence, processing discrepancies, fraud risk calls & claims, providing provisional credit, processing debit card travel notices, and government reclamations. Department employees will assist other CU employees in the interpretation/understanding/set up of departmental data or reports and will also be responsible for back-up duties in the Accounting or Operations department as needed. Employee can expect to complete other miscellaneous duties within the department that fall under the department related processes. Requirements Multilingual abilities are highly preferred; fluency in English plus Spanish languages is a strong asset. Prior experience in Payment Services for a financial institution for 3 years or more. Experience using SYMITAR as core processor desired. Strong computer literacy with proficiency in Microsoft Office applications and general data entry skills. Excellent phone etiquette and communication skills to engage confidently with diverse clients.

Pay:

$23.71 - $29.63 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you agree to authorize a full background check?

Education:

High school or equivalent (Required)

Experience:

Payment Services:

3 years (Required)

Language:

Spanish (Preferred)

License/Certification:

NACHA Certification (Preferred)

Work Location:

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