Credit Balance Representative

Review daily credit balances to determine the validity of the credit balance and obtains the associated EOB's to validate. Researches and identifies issues and problems contributing to credit balances. Notates accounts in detail regarding the happenings of credit balances. Puts required data together for any refund that has been validated. Maintains compliance with all established departmental benchmarks including, but not limited to, accuracy and daily productivity. Keeps Supervisor informed of areas of concern and problems identified. Notifies Supervisor of any delays in refund processing. Performs other tasks as assigned to support the goals of the organization.

Pay Rate:

$16-19 per hour

Benefits:

TridentCare offers a competitive wage and robust benefit package to full time employees . Part time employees are eligible for many of the same below, pro-rated.

Benefits include:

Two weeks of vacation time Health Insurance after 30 days! Sick time 8 paid holidays Same day pay available Medical insurance allowance, giving you the freedom to customize your plan to fit your needs Dental insurance Vision insurance Disability insurance Company paid life insurance 401(k)

Qualifications Skills Required Customer Service Intermediate Microsoft Office Intermediate Communication Skills Intermediate Computer Skills Intermediate Behaviors Required Dedicated:

Devoted to a task or purpose with loyalty or integrity

Team Player:

Works well as a member of a group

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well Education Required High School or better. Experience Required Healthcare revenue cycle experience Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.