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Credit Representative
Job
Eastern Metal Supply
Hypoluxo, FL (In Person)
Full-Time
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Job Description
Job Description Help for Job Description. Opens a new window. Position Summary Under general supervision, the Credit Representative is responsible for evaluating customer creditworthiness, managing assigned accounts, and ensuring timely collection of receivables in accordance with the company's Credit Policy. This role works closely with Sales, Transportation, and Accounting to resolve credit issues, manage credit holds, and support positive customer relationships while protecting the organization's financial interests. Essential Duties/Responsibilities The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee with this job title.
- Maintain effective control of assigned customer accounts in accordance with the company's Credit Policy
- Analyze customer credit history, financial statements, and credit reports to assess risk and recommend credit limits
- Assist the Credit Manager with new account setup and establishment of appropriate credit terms and limits
- Closely monitor accounts receivable aging and cash receipts for assigned accounts
- Initiate outbound calls and written communication to customers with past-due balances to secure payment
- Work to resolve open receivables and reduce delinquent balance within established credit terms
- Generate professional email correspondence and apply sound judgment when addressing problematic accounts
- Communicate regularly with Inside and Outside Sales regarding credit decisions, credit holds, delinquencies, deliveries, and account status
- Collaborate with internal departments to resolve billing, invoicing, shipment, or payment discrepancies
- Review accounts with the Credit Manager on a routine basis to address risks or improvement
- Respond to inbound customer inquiries related to billing, invoices, payments, and credit status
- Research orders and credit holds to resolve issues while minimizing service disruptions AI Translation Assistant Opens in new window