Senior Credit Representative

Job Description Help for Job Description. Opens a new window. Position Summary The Senior Credit Representative is responsible for managing high volume accounts and acquisition accounts, focusing on collections and credit analysis. This role involves evaluating credit histories, preparing reports for credit analysts, and ensuring timely updates to A/R credit files. The representative collaborates with credit manager and supervisor to maintain account accuracy and credit queue releases. Essential Duties/Responsibilities The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee with this job title.

• Maintaining effective control of all assigned accounts in accordance with guidelines established in the Credit Policy
• Closely monitor cash receivables, establish credit relationships with credit- worthy companies and collect balances within established credit terms
• Communicate with inside and outside sales representatives regarding credit decisions, delinquencies, deliveries, credit holds and other information needed
• Initiate calls to customers with accounts that are past due for payment
• Manage all ageing reports, and work to resolve open receivables with assigned credit representatives
• Work closely with credit representatives to address any account-related issues and provide guidance as needed.
• Answer incoming calls from customers to resolve billing and invoicing discrepancies
• Conduct regular account reviews with Credit Manager/Supervisor to ensure compliance and accuracy
• Manage and prioritize accounts within the credit queue to facilitate timely shipping releases
• Generate email correspondence and make sound credit decisions on problematic accounts
• Analyze credit histories and submit requests for credit line increases or updates, particularly for accounts not reviewed in over a year
• Prepare and present reports related to account status, collections, and credit history updates
• Any other requests by credit manager or supervisor AI Translation Assistant Opens in new window