Responsibilities:

\nResponsible for applying payments to loans, reviewing and evaluating loan applications, making approval or rejection decisions, and handling related administrative duties.\nThe Loan Operations Representative II performs various administrative tasks involved in servicing Loans.\nPerforms routine administrative tasks exercising some judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations Tasks are varied and are usually performed independently within standard policies and procedures May review work of others to ensure accurate processing\nMay preliminary research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities\nMay make entries in general ledger related to paperwork and information processed May approve and review general ledger entries and/or invoices for accuracy and completeness\nMay provide input and assistance to management in developing and maintaining budget as requested\nMay identify, audit, and investigate departmental discrepancies\nResponds to basic and moderately complex inquiries and issues from Customers and internal units Researches information to provide responses and resolution May contact Customers to explain items affecting their accounts\nFollows up with branches and other units to resolve discrepancies and Customer issues\n

Requirements:

\nMust have skills:\n1-2 Banking/ Financial institute experience\nProficiency in Microsoft 365- Word, Excel and Outlook.\nSoft skills:\nCommunication skills- written and verbal\nMultitasking and Prioritization skills\nAttention to detail\nOrganization skills\n

Nice-to-have:

\nLoans experience\n

Skills:

\nBasic knowledge in lending and the real estate industry.\nExcellent written and verbal communication.\nStrong attention to detail.\nAbility to handle multiple tasks with frequent interruptions.\nKnowledge of basic accounting processes and procedures.\nBasic computer skills including Microsoft Office.\n

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