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FC
Farm Credit
South Region Servicing Specialist Burgaw and Kenansville
Career Insights for Credit / Loan Counselor
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Based on North Carolina data
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What they do
A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.
$45,887 / year median in North Carolina
-8% projected decline
Job Description
South Region Servicing Specialist
- Burgaw and Kenansville Farm Credit Burgaw, NC Job Details 23 hours ago Benefits Paid training Caregiver leave Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Parental leave Qualifications Agriculture Full Job Description Burgaw, North Carolina, Posted Date 07/15/2026 Closing Date 08/14/2026 South Region Servicing Specialist
- Burgaw and Kenansville Are you passionate about supporting agriculture and rural communities?
What You'll Do:
As a Regional Servicing Specialist, you'll provide flexible loan origination, accounting, and servicing support across multiple branch locations while delivering exceptional service to members and internal partners.- Support loan origination by monitoring CRM queues, coordinating internal loan closings, verifying approvals and documentation, and completing post-closing follow-up
- Maintain accurate digital and hard-copy security files, ensuring all documentation is complete and current
- Perform loan accounting and servicing activities, including transaction processing, deposits, daily balancing, payment processing, and general ledger entries
- Monitor system reports, resolve errors, and ensure internal controls, policies, and procedures are followed
- Maintain collateral insurance and security files, including Deed of Trust releases and UCC continuations or terminat ions
- Collaborate with Branch Managers and teammates to coordinate workload coverage across the region
- Deliver high-quality service while managing changing priorities and dynamic workloads
What We Value:
At AgCarolina, we believe in:- Customer Focus
- Delivering responsive, professional service to our members and teammates
- Collaboration
- Building strong partnerships across branches and departments
- Excellence
- Demonstrating accuracy, accountability, and attention to detail
- Growth
- Encouraging learning, adaptability, and continuous improvement
What We're Looking For:
- Education and/or experience equivalent to an Associate's degree in Business Administration, Agriculture, Economics, or Finance
- Strong analytical, judgment, and communication (oral and written) skills
- Ability to work collaboratively while demonstrating initiative and self-direction
- Strong time-management skills with the ability to prioritize and meet deadlines
- Valid Driver's License with the ability to travel for Association business, including commuting to multiple branches by opening and closing times
- Adaptability and flexibility in changing work environments
- Ability to handle high-stress situations professionally
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Ability to efficiently navigate multiple software systems and internal platforms
- Understanding of data security, confidential ity, and proper system usage
- Accurate and efficient data entry skills
Our Commitment:
When you join AgCarolina, you become part of The AgCarolina Way—a team rooted in service and purpose. Everything we do is driven by our mission to yield a prosperous future for our members and employees. In exchange for your time, talent, and commitment, we are committed to offering our employees:- Competitive base pay, and eligibility for incentive pay based on personal and Association performance
- Comprehensive benefits (medical, dental, life, LTD, and others) effective the first day of the month following your date of hire
- Maternity, Paternity, and Caregiving Leave, because we care about our employees and know they have responsibilities outside of work
- A market-leading 401(k) plan (with a dollar-for-dollar match on the first 6% you defer, plus an AgCarolina discretionary contribution)
- Paid Time Off, plus 13 paid holidays annually
- Training and professional development opportunities, and defined career pathways for many roles
- Meaningful work that allows one to make a difference in agricultural and rural communities and to develop professionally
- Opportunities for work-life balance that includes employee appreciation and family events
- A great work environment with colleagues who have a shared commitment to our core values
- Opportunities for everyone to think and act like a leader, regardless of the position you hold
- A comprehensive wellness plan: we recognize that our greatest asset is our people—and for our people to perform at their best, they must be healthy and well.