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SR
Starpoint Resort Group
Vacation Club Loan Collector
Career Insights for Credit / Loan Counselor
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Based on Nevada data
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What they do
A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.
$46,301 / year median in Nevada
-8% projected decline
Job Description
Vacation Club Loan Collections Servicing | Full-Time $20/hour + Monthly Performance Bonus Love the idea of working for a company that's all about vacations—while still having steady hours, clear expectations, and a supportive team? We're a well-established Vacation Club company with over 30 years of experience, and we're looking for Vacation Club Loan Collectors who enjoy helping people and keeping things on track behind the scenes. This role is about supporting our members, answering questions, and helping them stay current on their accounts—no high-pressure sales, just friendly, professional conversations.
- What You'll Be Doing
- Talk with Vacation Club members by phone or email about their accounts and payments
- Help members resolve past-due balances in a respectful, solution-focused way
- Keep account information accurate and up to date
- Guide conversations calmly and professionally—even when topics are sensitive
- Document interactions clearly and follow standard procedures
- Follow all compliance and company guidelines
- What We're Looking For
- Experience in customer service, collections, loan servicing, or call center work is a plus (we'll train the right person)
- Friendly, clear communication skills
- Organized, dependable, and detail-oriented
- Someone who enjoys helping people and working as part of a team
- Why You'll Enjoy Working Here
- Vacation industry vibes with a professional, structured workday
- Service-focused role—no aggressive sales tactics
- Stable company with long-term opportunity
- Hourly pay + monthly performance bonus Top collectors can earn an additional $1,500 to $2,000+ per month
- Friendly, respectful workplace where people treat each other well