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SPG Capital

Loan Servicer

Entry-Level JobVerifiedNo experience needed

Career Insights for Credit / Loan Counselor

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Based on Pennsylvania data

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What they do

A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.

$47,743 / year median in Pennsylvania

-13% projected decline

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Job Description

Loan Servicer - Private Mortgage Lender SPG Capital is a real estate investment and private lending firm based in South Central Pennsylvania. We invest in and finance residential and commercial properties throughout the Mid-Atlantic region. Recognized for our success in acquiring, repositioning, and operating investment properties, SPG has evolved into one of Pennsylvania's leading private real estate lenders — a trusted capital partner for investors and developers seeking speed, certainty, and execution. As our lending platform continues to grow, SPG is building a high-performance team that thrives in a fast-paced, deal-driven environment and shares our commitment to excellence in every deal we close.
Position Overview:
We're expanding our lending operations and seeking a motivated Loan Servicer to join our closing team. This role is central to our lending process — ensuring all post-closing requirements are being met. The ideal candidate is detail-oriented, organized, and confident managing borrowers, attorneys, and title companies.
Responsibilities:
Serve as the primary point of contact for borrowers after loan funding. Monitor payment activity, maturity dates, extension deadlines, loan performance, and portfolio aging. Contact borrowers regarding late payments, maturity dates, defaults, and other servicing matters. Monitor delinquent loans and initiate collection efforts in accordance with company policies. Prepare and issue late notices, default notices, demand letters, and other servicing correspondence. Coordinate loan extensions, extension fee collection, modifications, and maturity reviews in accordance with company policies. Manage and process borrower draw requests for rehab loans, verifying required documentation, reviewing and approving requests to release rehab funds. Prepare payoff quotes, oversee the payoff pipeline, and track payoff activity. Manage closed loan files by ensuring all post-closing documents, such as, executed loan documents, mortgage assignments, loan policies and mortgage satisfaction pieces are received, uploaded and properly filed. Assist with servicing process improvements Other duties as assigned
Qualifications:
Prior experience in lending, title, or real estate transactions preferred. Excellent communication and organizational skills with strong attention to detail. Ability to manage multiple priorities and deadlines in a fast-paced environment. Demonstrated a sense of ownership and accountability. Proficient in Microsoft Office and capable of learning new systems quickly.
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to
Commute:
Hanover, PA 17331 (Required)
Work Location:
In person