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United Savings Bank
Loan Servicing Specialist
Career Insights for Credit / Loan Counselor
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Based on Pennsylvania data
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What they do
A Credit or Loan Counselor advises and educates individuals or organizations on acquiring and managing debt or qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management or credit issue plans. Can provide budget, mortgage or bankruptcy counseling.
$47,743 / year median in Pennsylvania
-13% projected decline
Job Description
Loan Servicing Specialist United Savings Bank - 3.4 Philadelphia, PA Job Details Full-time $30,000 - $50,000 a year 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Retirement plan Qualifications Customer communication Interpersonal skills Basic math Analysis skills Attention to detail Typing Full Job Description Job Overview We are seeking a dynamic and detail-oriented Loan Servicing Specialist to join our financial services team. In this role, you will be responsible for managing the lifecycle of loans, ensuring accurate processing, compliance with industry regulations, and delivering exceptional customer service. Your expertise in mortgage and commercial lending, along with your strong analytical skills, will help maintain the integrity of our loan portfolios and support our clients' financial goals. This position offers an exciting opportunity to work within a fast-paced environment where your contributions directly impact our clients' success and satisfaction. Responsibilities Manage loan documentation, contracts, and compliance files with precision using financial software and Microsoft Office tools such as Excel for data analysis. Process escrow disbursements for taxes and insurance. Prepare and process payoff requests. Answer customer questions regarding payment status, payment posting and escrow deficiencies. Skills Excellent client communication skills with a focus on delivering clear explanations of complex loan terms and procedures Ability to analyze financial data accurately using basic math skills and 10-key typing for efficient data entry Experience working with financial software systems related to loan processing and servicing Demonstrated team leadership abilities along with a proactive approach to problem-solving within a fast-paced environment Knowledge of industry-specific terminology including mortgage services, commercial banking practices, contracts management, and lending regulations Join us to be part of a dedicated team committed to providing exceptional financial solutions while fostering your professional growth. We value energetic individuals who thrive on making a positive impact through their expertise in loan servicing.