Membership Administrator I, II, or III DOE

Membership Administrator I, II, or III DOE Cambia Health Solutions -

Newcastle, WA Posted:

4/5/2026 -

Expires:

7/4/2026

Job ID:

293329856 Job Description Membership Administrator I, II, or III DOE Work from home Within Oregon, Washington, Idaho or Utah Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia's dedicated The Membership Administrator I, are living our mission to make health care easier and lives better. As a member of the Customer & Member Services Operations team, our The Membership Administrator I establishes and maintains eligibility, bills premium, reconciles cash, pursues aged accounts and provides eligibility and billing related customer service for Individual, Group, Government Programs, Cobra and Flexible Spending business, all-in service of creating a person-focused health care experience. Do you have a passion for serving others and learning new things? Do you thrive as part of a collaborative, caring team? Then this role may be the perfect fit. What You Bring to

Cambia:

Qualifications:

• High school diploma or GED required
• Minimum one year of accounts receivable or customer billing experience
• Equivalent combination of education and job-related work experience will be considered

Skills and Attributes:

• 30 wpm with 95% accuracy typing skills
• 10-key by touch with 8500 keystrokes per hour at 95% accuracy preferred
• PC experience with Word, Excel, and Outlook (or comparable software) and ability to learn and use complex systems
• Strong math skills including mathematical calculations and concepts, with effective judgment and problem-solving abilities
• Ability to organize and prioritize work while maintaining detail-oriented focus and self-motivation
• Dependable attendance at or above departmental standards with ability to exercise judgment, initiative, and discretion in confidential and sensitive matters
• Effective oral and written communication skills with ability to establish positive working relationships with staff and customers What You Will Do at

Cambia:

• Process and manage enrollment applications for individuals and groups of all sizes, including calculating waiting-period credits, eligibility data, and effective dates; enter comprehensive member information (benefits, bank draft details, personal data, family members, PCP information with network coding) consistent with employer/individual contracts; review, maintain, and process account changes including coverage effective dates, member additions/deletions, and other modifications • Conduct proactive communication and verification by placing, receiving, and tracking calls to employers, agents, subscribers, and previous carriers to obtain required information for application processing, such as verifying hire dates, benefit selections, and prior coverage effective dates; provide exceptional customer service to internal and external customers through written correspondence and telephone inquiries, making necessary corrections and adjustments • Execute eligibility and reconciliation tasks accurately and timely for assigned business segments, adhering to established procedures; identify discrepancies between payments and invoiced amounts; generate and review group or individual billings for accuracy before distribution; ensure cash processing through daily reconciliation to meet established turnaround standards; monitor, pursue, and report on aged accounts to meet corporate standards • Manage member card operations and quality assurance by ordering member cards and auditing them against applications for accuracy, including verification of corporate logos, lines of business, co-pays, PCPs, and member card comments; ensure member confidentiality in all aspects of eligibility and billing processes • Apply and maintain compliance with corporate underwriting guideline To view the full job description, click here Job Summary Company Details Company Cambia Health Solutions Industry Fitness and Recreational Sports Centers Job Information Location Newcastle, WA Job Type Full Time Employee Job Position 1 Position(s) Open Duration Over 150 Days Additional Information Federal Contractor No Affirmative Action Plan No