Credit Card Lender I Card Services

Ranking #9 in the American Banker's 2025 Best Banks to Work For, TIB is committed to serving as Trusted Partners for community banks and our employees. We take great care to maintain a commitment to excellence and personalized service. We are dedicated to providing a diverse work environment that fosters inclusivity and growth. We offer a best-in-class benefits package that includes comprehensive health, life, and disability coverage, 401(k) retirement savings, generous paid time off, parental leave, tuition reimbursement, and other little extras to make work fun. If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Credit Card Lender I that will perform and provide ongoing support for the credit card underwriting process, evaluates business credit applications and consumer credit applications, and associated financial documents for credit approval. Also assists with the Business Credit Line Increase portfolio.

MAJOR DUTIES/ACCOUNTABILITIES

Analyzes incoming credit card applications and line increases and takes appropriate action including making the credit decision to approve or decline. Reviews and makes appropriate credit determination for the new account segment. Completes underwriting and loan presentations for higher limit approval. Supports other phases of application processing including credit bureau related inquiries. Maintains workflow and communicates issues for the department. Initiates outbound telephone calls to banks, service providers, cardholders, and applicants; handles inbound telephone calls and incoming correspondence. Provides ongoing maintenance for accounts and supports the archiving of files and records. Assists in the review of departmental reports including the renewal and reissue of existing accounts. Complies with all banking laws and regulations, and maintains the confidentiality of bank and customer information.

REQUIREMENTS/DESIRED QUALIFICATIONS

Required Experience analyzing/processing consumer/corporate credit applications, preferably credit cards Ability to function as a resource and escalation point for credit bureau related inquiries; ability to act independently as well as a member of a team Experience providing quality service with a high level of dependability and adaptability Preferred Bachelor's degree 3 years prior work experience in a financial institution The Major Duties/Accountabilities listed above are only a summary of the typical functions of this job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management may elect to assign other responsibilities, tasks, and duties associated with this position.