Starting Rate of Pay:

$25.47/ hour\nThis position will be domiciled at a FedEx Freight location in Memphis, TN or Harrison, AR. You will be required to work at a FedEx Freight Location several times per week.\n

POSITION OVERVIEW

\nEnsure the efficient movement and clearance of Import/Export freight in compliance with established regulations and procedures for international freight. Provide training and technical expertise to International Reps. Updates operating procedures and takes proactive measures to reduce potential liability. Work with custom brokers as the \"carrier\" expert in international transportation.\n

ESSENTIAL FUNCTIONS

\nProvide technical expertise applicable to movement and clearance of international shipments. Develop and implement new methods and procedures to enhance regulatory compliance and increase the quality of information provided to regulatory agencies\nProvides training and technical support to Int'l Reps and serve as a resource in the resolution of complex problems and issues to ensure proper processing of documentation associated with international shipments\nProactively work with customers communicating potential delays in shipment and provide solution to prevent future delays transit due to paperwork or clearance issues\nEvaluate shippers documents for compliance with US government regulations and country of import requirements\nCommunicate with customs brokers regarding questions on paperwork or following up on clearance delays, which will include distribution of documents electronically to appropriate customs broker\nProvide expert level international customer support including functions such as guidance on documentation and answering high level and/or more complex questions from external/internal customers and employees\nConduct research and action planning to assist in the reduction of overages and shortages as it relates to the handling of international shipments which affect fines and penalties.\nWork with other operating companies to maximize business opportunities\nEnter data that documents shipment history, event activity, and missing documentation\nComply with all applicable laws/regulations, as well as company policies/procedures\nPerform other duties as required\n

Disclaimer:

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.\n

QUALIFICATIONS

\nHigh School Diploma or General Education Diploma (GED)\nTwo (2) years' experience in international transportation, freight forwarding or customs clearance\nThorough knowledge of international operations, FedEx International operations preferred\nExcellent verbal and written communication skills\nBilingual (English-French) preferred\nStrong skills using Outlook or another email program\nStrong Excel skills including (creating spreadsheets, manipulating data by sorting, filtering, using formulas and pivot tables)\nTyping/data entry skills\nExcellent research, problem solving and negotiating skills\nMust be well organized and able to handle multiple tasks in a fast paced team environment\nMust be self-motivated with a high level of initiative and able to make independent decisions\nComplete required training and assist others in completing training\nAble to work independently and as a team member\n

WORKING CONDITIONS

\nShifts may vary based on operational needEST FedEx Freight, IncFedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at ADAAssistance@fedexfreight. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. 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