Ocean Import Coordinator About the Role We are seeking a motivated and detail-oriented Ocean Import Coordinator to support the end-to-end ocean import shipment process, ensuring cargo moves efficiently, accurately, and in compliance with customer and regulatory requirements. This role requires strong organizational and communication skills, a proactive mindset, and the ability to thrive in a fast-paced logistics environment while delivering exceptional customer service. This is an excellent opportunity for recent graduates and entry-level candidates looking to begin and develop their careers in logistics, supply chain, and freight forwarding. Recent graduates and candidates with limited professional experience are encouraged to apply. Key Responsibilities Coordinate ocean import shipments from origin through final delivery to ensure timely and accurate execution of customer service commitments. Serve as a liaison between customers, overseas agents, ocean carriers, trucking companies, vendors, customs brokers, and other business partners. Track and trace shipments and provide timely and professional status updates to customers and internal teams. Assist with the preparation and submission of Importer Security Filing (ISF) documentation in accordance with applicable U.S. Customs requirements. Review bills of lading, arrival notices, delivery orders, invoices, and other shipping documentation for accuracy and completeness. Coordinate cargo releases, customs clearance status, pickups, and final deliveries. Monitor shipment milestones and proactively communicate delays, documentation issues, or other operational concerns. Create and maintain shipment files in CargoWise, update cargo statuses, and ensure accurate and timely data entry. Process shipment billing and review applicable charges for accuracy. Maintain and update freight rates and assist with preparing customer quotations as needed. Communicate professionally with customers regarding shipment status, documentation requirements, delivery arrangements, and other inquiries. Maintain accurate and organized shipment records in accordance with company procedures and regulatory requirements. Support the preparation of operational reports and contribute to process improvement initiatives. Collaborate with team members and other departments to resolve shipment issues and support daily operational needs. Perform additional duties and special projects as assigned. Qualifications & Experience Recent graduates and entry-level candidates are encouraged to apply; prior professional freight forwarding experience is not required. Bachelor's degree in Supply Chain Management, Logistics, International Business, Business Administration, or a related field is preferred. Previous internship, coursework, or experience in logistics, transportation, supply chain, freight forwarding, or international trade is a plus. Familiarity with ocean freight, import procedures, documentation, Incoterms, or U.S. Customs requirements is a plus but not required. Strong written and verbal communication skills in English. Strong attention to detail with excellent organizational, problem-solving, and follow-up skills. Ability to prioritize and manage multiple tasks in a fast-paced, deadline-driven environment. Proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel. Experience with CargoWise or other freight forwarding/logistics software is a plus but not required. Strong customer service mindset with the ability to communicate professionally with customers, vendors, and business partners. Ability to work independently while collaborating effectively in a team environment. Proactive, dependable, and willing to learn. Eagerness to develop knowledge of ocean import operations, freight forwarding procedures, and regulatory requirements. Preferred Qualifications Previous internship or exposure to an NVOCC, freight forwarding, transportation, logistics, or supply chain environment. Familiarity with U.S. Customs regulations and Importer Security Filing (ISF) requirements. CargoWise experience. Knowledge of Incoterms and international shipping documentation.

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance Application Question(s): Do you now or in the future will require visa sponsorship?

Experience:

Cargowise:

1 year (Preferred)

Ocean Import:

2 years (Preferred)

Work Location:

In person