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Customs Brokerage Specialist
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Radix Group International, Inc
San Diego, CA (In Person)
$52,387 Salary, Full-Time
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Job Description
Job Title:
Customs Brokerage Specialist Job Location:
San Diego, California DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of DHL Group, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at http://www.dhl-usa.com/en/careers/jobs.html We have an outstanding career opportunity for a Customs Brokerage Specialist in our San Diego, CA facility. As a Customs Entry Processing Agent you will be responsible for completing the customs entry documentation into our computerized system for our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company!Key Responsibilities:
- Enter new customer orders into our DHL computerized system to obtain release of cargo
- Ensure all data is properly entered and/or uploaded completely in an accurate and timely fashion
- Completes document auto upload as needed into DHL computerized system
- Work with importer to obtain missing information via telephone or email
- Maintains positive and professional customer relationships (internal and external)
- Acts as a key point of contact for Mandarin speaking customer team
- Processing of medium complexity air/ocean shipments and requires more thorough understanding of SPI (Special Program Indicator) related to FTAs (Free Trade Agreements) and PGA's (Participating Government Agencies)
- May be assigned additional tasks as needed
Skills and Qualifications:
- Native Fluency in Spoken and Written Mandarin preferred
- Minimum of 1 year of experience in Customs Brokerage
- HS diploma or GED required
- Keyboarding / 10 key data processing skills required
- Microsoft Office (Outlook, Excel, Word, and PowerPoint) experience required
- Exceptional customer service skills
- Strong communication skills
- Flexibility to work various shifts: days, evenings, nights, or weekends
- Minimum of 1-2 years of experience in area of responsibility
Pay Range:
$21.32 - $28.43/hr. (Based on Experience) Benefits (All Non-Union Employees)Compensation:
Competitive base salary plus role dependent performance-based incentives.- 401(k)