Air Services Development Manager (Airport)

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees. Fueled by a culture of innovation, San José Mineta International Airport (SJC) is the Bay Area's easiest and most dependable Airport due to its medium size, simple layout, temperate climate and location. SJC is located just minutes from downtown San José-the Bay Area's largest city and the Capital of Silicon Valley. SJC is a self-supporting enterprise owned and operated by the City of San José. In 2023, SJC welcomed more than 12 million passengers and was rated the Best Midsize Airport in the U.S. by Wall Street Journal. SJC currently offers nonstop service to more than 40 domestic and international destinations. The Airport's two fixed-base operators, as well as several corporate aviation tenants, serve the business aviation needs of Silicon Valley; corporate and general aviation traffic represents more than a quarter of aircraft operations at SJC. In 2024, SJC celebrated 75 years of connecting the Bay Area with the world. For more information and to connect with SJC on social media, visit www.flysanjosé.com . The City of San José

• San José Mineta International Airport is currently recruiting for an Air Service Development Manager.

Under the direction of the Director of Aviation or Deputy Director, this position leads the Airport's air service development program and is responsible for identifying, attracting, and expanding domestic and international passenger and air cargo services.

Key responsibilities include:

• Identifying and developing opportunities to expand domestic and international air service for Silicon Valley
• Conducting quantitative analysis of air service markets, including passenger and cargo data, traffic flows, yield performance, demographics, and forecasts
• Developing business cases and route support strategies using industry data sources such as U.S. DOT, ARC, and OAG/Cirium
• Preparing and delivering professional air service presentations to domestic and international airline executives, including senior leadership
• Establishing and maintaining relationships with airline partners across route planning, operations, sales, marketing, and executive leadership teams
• Collaborating externally with City leadership, regional economic development organizations, and industry stakeholders to support air service growth initiatives
• Collaborating internally with Airport divisions to support such management topics as Master Planning, financial forecasting, targeted marketing, concessions guidance, and other special projects benefiting from air service and capacity insight
• Providing expert guidance on aviation industry trends, economic factors, and regulatory considerations
• Supporting implementation of City-approved economic development strategies This position may provide technical or functional supervision to a small number of staff, consultants, or contractors.

The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay, which is included in the range below. Air Services Development Manager salary range: $ 152,850.10

• $240,318.

26 The City of San José offers an annual Management Performance program, attractive vacation and holiday time-off benefits, life and health insurance, and an optional pension system membership.

Competencies:

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

• Job Expertise
• Strong knowledge of air service development, airline network planning, and aviation industry dynamics
• Analytical Thinking
• Ability to conduct complex quantitative analysis and translate data into actionable strategies
• Communication Skills
• Ability to clearly present technical information to diverse audiences, both orally and in writing
• Relationship Building
• Proven ability to develop and maintain partnerships with airline executives and stakeholders
• Strategic Thinking
• Ability to identify opportunities and implement innovative solutions to expand air service
• Leadership
• Demonstrates initiative, professionalism, and the ability to guide projects and teams effectively
• Collaboration
• Works effectively with internal teams, government officials, and external partners

Education and Experience:

• Bachelor's degree from an accredited college or university in Business Administration, Economics, Aviation Management, or a related field
• Six (6) years of progressively responsible aviation experience in airline route planning and scheduling, revenue/yield management, or air service development at a medium or large hub airport Acceptable Substitution Equivalent combinations of education and experience may be considered. Required Licensing (such as driver's license, certifications, etc.)
• Valid California driver's license
• Must meet Airport insurance carrier requirements Employment Eligibility Federal law requires all employees to provide verification of their eligibility to work in this country.

Please be informed that the City of San José will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Candidates are required to satisfactorily complete and pass a fingerprint based Criminal History Records Check prior to being considered for a position in this class at the Airport. This Airport position requires a background check and a Transportation Security Administration (TSA) check. The candidate must be fingerprinted and qualify under all applicable TSA and Airport regulations.

Desirable Qualifications:

• Extensive background in commercial aviation
• Proven experience developing and presenting economic and market analyses to airline executives
• Strong understanding of airline economics, aircraft operations, global air trade bilateral agreements, and key drivers of successful air service
• Knowledge of commercial airport planning, development, financing, and operations
• Experience in cooperative marketing, stakeholder engagement, and sales
• Demonstrated ability to work independently, applying sound analytical approaches to deliver high-quality professional outputs and advance strategic and tactical air service initiatives
• Leadership aptitude with experience coaching, coordinating, and mentoring others
• Excellent analytical and storytelling skills, with the ability to translate complex data into clear insights
• Strong interest in economic data analysis and research
• Understanding of airline network planning and route development principles
• Exceptional communication skills, including the ability to lead executive-level meetings
• Ability to build and maintain relationships within a diverse stakeholder community Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions.

You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. The application deadline is 11:59 PM on Monday, May 18, 2026. If you have questions about the duties of these positions, the selection or hiring processes, please contact Kit Kwan at KKwan@sjc.org .