Ocean Import Operations

Ocean Import Operations

TOPASIA INTERNATIONAL LOGISTICS U.S. CO.LTD

West Covina, CA Job Details Full-time From $57,000 a year 18 hours ago Benefits Health savings account Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Qualifications Mandarin Computer operation Microsoft Excel Microsoft Outlook Collaboration Ocean freight Logistics Trade compliance Customer inquiry handling Bachelor's degree Problem-solving Logistics Chinese International trade regulations

Analytics Full Job Description About Company:

Join TAL, a leading NVOCC and esteemed member of WCA, JC, and GLA. Since 2009, we've been dedicated to professionalism, precision, and innovation in logistics services. Our comprehensive offerings include sea, air, and multi-modal transportation, along with supply chain solutions. We prioritize employee health, corporate social responsibility, and sustainable development. Topasia International Logistics U.S. Co. Ltd. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are looking forward to having you join us!

Job Summary:

We are seeking a highly organized and detail-oriented Import Operations to join our International Logistics team. The successful candidate will be responsible for managing import documentation, ensuring compliance with import regulations, and providing exceptional customer service. This role requires strong analytical skills, thorough knowledge of import processes, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

Import Documentation:

Prepare and review import documentation, including bills of lading, commercial invoices, packing lists, and certificates of origin. Ensure accuracy and compliance with international trade regulations and company policies. Coordinate with suppliers and internal departments to gather required information for documentation.

Customs Compliance:

Ensure all import activities comply with local and international import regulations. Prepare and submit customs declarations and other required documentation. Liaise with customs brokers and regulatory authorities to facilitate smooth customs clearance.

Customer Service:

Serve as the primary point of contact for import customers, addressing inquiries and resolving issues promptly. Provide updates to customers on shipment status and handle any discrepancies or delays. Maintain strong relationships with clients to ensure high levels of customer satisfaction.

Logistics Coordination:

Schedule and track shipments to ensure timely delivery. Liaise with freight forwarders, carriers, and customs brokers to facilitate smooth import operations. Monitor shipment progress and troubleshoot any logistical challenges.

Problem Solving:

Identify and resolve any issues that arise during the import process. Work collaboratively with team members and other departments to improve import procedures and efficiency.

Reporting and Record-Keeping:

Maintain accurate records of all import transactions and documentation. Prepare and submit import compliance reports as required. Analyze import data to identify trends and improve import operations.

Qualifications:

Bachelor's degree in International Business, Logistics, Supply Chain Management, or a related field. Minimum of 2 years of experience in import operations, logistics, or a similar role. Strong knowledge of import regulations and documentation requirements. Excellent organizational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with logistics software. Outstanding communication and customer service skills. Attention to detail and a high level of accuracy. Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

Experience in the international logistics industry. Familiarity with Incoterms and international shipping practices. Knowledge of additional languages is a plus.

What We Offer:

Competitive salary and benefits package. Opportunities for professional growth and development. A dynamic and supportive work environment. Exposure to international trade and logistics.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

1. Physical Demands

• This position may require prolonged periods of standing or walking during trade shows and client meetings.
• The ability to lift and carry promotional materials or demonstration items may be necessary.
• Extended periods of computer usage for communication and data management purposes may also be expected. 2. Work Environment
• The work environment for this position may vary, including office settings, trade show venues, and client sites.
• Trade shows and client meetings may involve exposure to noise, crowds, and varying temperatures.
• Office settings may involve typical office conditions, including the use of computers, phones, and other office equipment. 3. Health and Safety Considerations
• Adherence to health and safety protocols, including proper lifting techniques and ergonomic practices, is essential.
• Awareness of potential hazards associated with trade show environments and client sites is necessary to ensure personal safety and the safety of others.
• Compliance with company policies and procedures related to health, safety, and security is mandatory to maintain a safe work environment.

Topasia International Logistics U.S. Co. Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type:

Full-time Pay:

From $57,000.00 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance

Experience:

import operation: 3 years (Preferred)

Language:

Chinese (Required)

Work Location:

In person