East Midlands Airport
Nights\nUPS Airlines\n
\nCASTLE DONINGTON, Derbyshire\n
\n

PERMANENT

\nUpdated 08/2026\nJob Description\nJob Summary\nBefore you apply to a job, select your language preference from the options available at the top right of this page.\nExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.\n

Job Description:

\nImport Broker

Full Time
East Midlands Airport Offices
Nights\n

Hours:

22:00

06:00 (Mon-Fri)\n

Salary:

24,784.50 basic + 6,196.12 night shift allowance\n

Location:

UPS Brokerage, Castle Donington, DE74\nYou will be based at our East Midlands Airport offices, supporting our brokerage team in managing the movement of customer shipments into and out of the UK. Your responsibilities will include reviewing and validating invoice data to ensure parcels meet HMRC and customs compliance requirements for entry into the UK. Additional customs‑related tasks may be assigned as needed to support operational demands.\nYour responsibilities:\nData entry (open customers files, validate information, credit and invoicing)\nCollect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required\nIdentify customer profiles discrepancies\nAnswer standard questions and requests from customers, drivers, customs and other offices\nWork as team member with other actors: clients, UPS SCS employees, carriers, inbound agents\nYour skills:\nExcellent keyboard skills\nKnowledge of MS office\nExperience in the Customer Service field\nA team player who has the ability to respond to volume pressures in workload\nKnowledge of HM Customs and Excise import and export procedures would be desirable but is not essential as full training will be provided\nHow we recruit:\nUPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.\nA bit about a big business\nFounded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the worlds largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds and information in more than 200 countries and territories worldwide.\n

Employee Type:

\nPermanent\nUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.\nRequirements\n

R24046770

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