Drawback Consultant

Company DescriptionTradewin is a leading international trade compliance consulting firm. We provide consultation and services that help companies become compliant with import and export laws and regulations, while minimizing duty payments wherever possible. Our expert team helps clients uncover opportunities to reduce costs, accelerate supply chain cycles, minimize duties, and strengthen both visibility and security. From pre-shipment planning to post-entry audits, we specialize in solving the challenges that arise before and after cargo moves.

Our core services include HTS classification, duty drawback, reconciliation, compliance assessments, duty recovery, and C-TPAT/supply chain security implementation.

At Tradewin, we don't just ensure compliance—we empower smarter, faster, and more secure global trade.

Job DescriptionAs a Drawback Consultant you are responsible for all aspects of a customer's drawback program. This includes, but is not limited to, collecting and analyzing necessary import and export data, filing accurate and timely claims, acting as primary liaison between customer and CBP and ensuring the overall program's success and regulatory compliance. Additional duties as assigned.

Major Duties and Responsibilities:

Analyze, format and verify all data to process accurate and complete drawback claims and maintenance of those documentsMaintain clear and complete notes of any nuances or peculiarities related to the customer's data, product identification codes, set or bills of material, claims or methodology for managing the accountUnderstand customer's duty recovery and service level expectationsEscalate customer, data and claim issues and delays to Department Manager as appropriateMaintain a "customer-centric" approach: routine updates of claim submissions or data issues that might delay claim submissions. Over-communication verses under-communication. QualificationsUndergraduate degree or equivalentKnowledge of CBP compliance and drawback rules & regulationsPrior work experience in an international trade compliance and/or Customs environmentAbility to work independently and manage multiple deadlinesLicensed Customhouse Broker preferredSuperior technical and computer skills (Microsoft Excel, Access)Detail-oriented with a pro-active and team-player attitudeAbility to multitask and high attention to detailExcellent customer service skills

Performance Standards:

Display solid understanding of department operating processes/procedures within the first 90 days.

Demonstrate basic knowledge and understanding of drawback process within 180 days of hire.

Excellent computer skills with an emphasis on continual learning and process improvement.

Accuracy in all claims, documentation, and communication with customers and CBP.Timely responses to customer and CBP requestsSelf-sufficient in maintaining/managing desk.

Professionalism in all aspects of behavior.

Additional InformationExpeditors offers excellent benefits:

Paid Vacation, Holiday, Sick TimeHealth Plan:

MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program Bonus