Export Operations Agent

Radius International is expanding and we are hiring for an Freight Agent to provide exceptional customer service and operational support for our customers all over the world. This person will be responsible for coordinating export shipments and liaising directly with customers to ensure customer satisfaction. This is a full-time, Monday through Friday position. Salary will commensurate with experience and we provide medical, dental, a 401K and vacation time.

Job Responsibilities:

Coordinate export shipments end-to-end Manage data in Customer Relationship Management (CRM) software Foster customer relations, work directly with customers on quoting rates, booking entries, etc Maintain open line of communication with international agency network Use strong problem resolution skills to provide an elite level of customer care

Job Requirements:

High school diploma Self-motivated quick learner who can function in a fast paced and multi-tasking environment Willingness to learn new skills and provide support wherever needed Team player Positive and reliable, with demonstrated history of high performance and success Professional demeanor and excellent communication skills

About Radius:

Radius International is a growing and profitable company established in 2007. We are a mid-size international logistics, freight forwarder and NVOCC provider who specializes in overseas shipping. With an unwavering philosophy of providing consistent, high-quality service at competitive pricing, Radius International continues to stand out in the freight forwarding world. A team of professionally trained staff and globally affiliated agents come together as Radius International to offer the best-in-class shipping options worldwide. No matter how complex the supply chain or how advanced technology systems may grow, at the end of the day, business is and always will be about the people. It is because of this universal truth that everything we do a Radius International begins and ends with highly personalized service.

Job Type:

Full-timeBenefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to

Friday Overtime Work Location:

In person

Job Type:

Full-time Pay:

From $50,000.00 per year

Experience:

Freight Forwarder:

1 year (Required)

Language:

English (Preferred) Ability to

Commute:

Chelsea, MA 02150 (Required) Ability to

Relocate:

Chelsea, MA 02150: Relocate before starting work (Required)

Work Location:

In person