more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs
they're chances to grow, do what you love and build a career with us!

Scope of PositionEnsure timely and accurate movement of freight and information, while providing exceptional customer service within the Import Department.

Major Duties and Responsibilities

Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and trace ocean shipments through the transportation cycle
Ensure documents are timely sent and arrival notices communicated to overseas and customers
Ensure accurate and timely client and vendors billing
Interact with our customers in arranging their international shipments, meeting customer service standards
Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved)
Meet compliance at all times to regulations internal and external in accordance with government regulations
Understand department process flow, and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the SOPs
Meet KPI standards in accordance with the Company's procedures
Overseas communications, timely responses to mails and requests (internal and external
Customer Service Experience
Operations/Industry knowledge preferred but not required
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Proven analytical skills
Good computer skills (Excel, Word
Must be eligible to work in the US without sponsorshipExpeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
401K
Health Plan:
Medical & Dental
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus
Salary $22
25 per hour

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