November 9, 2026 Operations Agent Romulus, MI $30
- $35 / per hour Full time Apply Now Back Job Description Snelling Staffing in Roseville has
A GREAT OPERATIONS AGENT OPPORTUNITY
in Romulus, MI. This is a full-time contract to hire Monday through Friday day shift position. The ideal candidate will be able to perform the following duties and posses the listed qualifications:
Responsibilities:
- Track and trace ground and international air shipments, providing timely updates to customers and internal teams.
- Bid on ground and air shipments via email and customer portals, adhering to specific requirements and rate guidelines.
- Respond to customer inquiries via email and telephone in a professional and timely manner.
- Perform administrative tasks, including data entry and document uploading.
- Proactively identify and communicate potential delays or logistical issues to carriers and customers.
- Develop and implement solutions for operational challenges, such as equipment breakdowns.
- Support the operations team with additional tasks as required
- Provide comprehensive handovers to the NIGHT shift regarding ongoing issues.
Qualifications:
- Strong attention to detail and the ability to work effectively with minimal supervision.
- Reliability, consistency, and excellent time management skills.
- Ability to thrive in a fast-paced logistics environment.
- Clear written and verbal communication skills.
- Proficiency in basic computer applications, including email and web portals.
- Experience in logistics, transportation, or customer service is preferred.
- Freight forwarding experience a must
- HS diploma or GED required Our Commitment to
Fair Hiring:
HireQuest does not discriminate on the basis of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or other legally protected group status in making hiring or employment decisions. We welcome candidates from all backgrounds, industries, and abilities to join our team. HireQuest is a global workforce solutions provider offering everything from on-demand staffing to executive recruiting through our core brands: HireQuest Direct, MRINetwork, Snelling, and TradeCorp. Recognized by SIA as one of the "Largest Staffing Firms" and "Fastest Growing Staffing Firms," we take pride in building inclusive teams. To ensure every applicant has a positive experience, our hiring and interview process is designed to meet diverse needs. If you require a reasonable accommodation during your application or interview, please contact [email protected] . Is This the Opportunity You've Been Waiting For?
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