Coordinate, book, track and trace, manage and provide reporting of international and domestic shipments as well as review documentation to prevent and eliminate errors.
Timely and accurate responses to our customers to include correspondence, updates, carrier mishandling, claims, investigations, problem resolution, and industry changes.
Work with vendors and agents to ensure successful completion of delivery service while identifying opportunities for freight cost reduction
Maintain relationships with customers
Assist sales with customer growth
Maintain positive relationships with local, national, and international agents and vendors
Support and assist sales in onboarding of new customers

Requirements and Expectations:

Export or import logistics experience preferred
Excellent verbal and written skills
Ability to work in a service and team environment
Ability to adapt to change and be flexible in a face paced industry
Positive approach when dealing with our vendors and customers
Ability to plan and meet deadlines as well as prioritize, and multi-task
Pro-active demeanor, attention to detail and problem resolution skills
Computer skills (Microsoft Office, etc.)
Ability to work independently under general supervision

Job Type:

Full-time Pay:

$35,000.00

$65,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

Logistics:

1 year (Preferred)

Work Location:

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