Director of Growth

KW Prosperity is seeking a Director of Growth to support the Market Center's agent experience, retention, culture, business center growth, recruiting, and leadership operations. This is a highly relational, people-focused leadership role for someone who enjoys coaching agents, strengthening relationships, building culture, and helping agents grow their business. The Assistant Team Leader works closely with the Team Leader, Director of Agent Services, Productivity Coach, Market Center leadership, Business Center leadership, and agents to create a strong, connected, and growth-focused environment. The right person will be comfortable having meaningful one-on-one conversations with agents about their goals, challenges, production, engagement, and next steps. This role requires someone who can balance encouragement with accountability and help agents connect to the right coaching, training, resources, leadership, and opportunities. Core Focus of the Role The Assistant Team Leader's core focus is to help protect and grow the Market Center by strengthening agent retention, culture, engagement, business center performance, and the overall agent growth experience. This person serves as a connector, guide, and coaching-minded leadership partner who helps agents identify where they are, where they want to go, and what support, accountability, training, or resources they need to get there. Key Responsibilities

• Meet with agents one-on-one to understand their business goals, current production, challenges, and level of engagement.
• Help agents identify gaps in their business and create clear next steps for growth, accountability, training, coaching, or leadership support.
• Support agents with business planning, goal setting, productivity conversations, and follow-up around their progress.
• Guide agents toward the right growth path, including Productivity Coaching, advanced training, team placement, referral status, business planning, or leadership conversations.
• Strengthen agent retention, culture, engagement, and overall experience across the Market Center and Business Centers.
• Hold retention conversations with agents who express frustration, request license releases, or are considering other opportunities.
• Support Business Center growth, communication, culture, onboarding, agent engagement, and leadership initiatives.
• Help create a high-level onboarding experience that connects new agents to the Market Center's culture, systems, leadership, training, coaching, and growth opportunities.
• Support agents exploring team opportunities, referral status, agent-to-agent referrals, business planning, or brokerage decisions.
• Assist with recruiting and growth pipeline activity, including Career Night, KSCORE, referrals, call-ins, CommandMC leads, and prospective agent follow-up.
• Track important agent conversations, follow-up activity, retention risks, growth opportunities, and leadership priorities.
• Communicate trends, concerns, and opportunities to leadership to help strengthen the agent experience and support Market Center growth.

Ideal Candidate The ideal Assistant Team Leader is relationship-driven, organized, proactive, emotionally intelligent, and comfortable having both encouraging and honest conversations. This person should be able to build trust quickly, follow up consistently, manage multiple priorities, and represent KW Prosperity with professionalism, warmth, and leadership. This role is best suited for someone who understands the importance of culture, retention, agent support, coaching, business center operations, and leadership communication. The right candidate will be able to help agents feel connected while also supporting the Market Center's growth goals and standards. This Role Is a Strong Fit For Someone Who

• Enjoys coaching, leadership, culture, and agent development.
• Can build trust quickly with agents, leaders, and prospective agents.
• Can balance warmth with accountability.
• Is comfortable discussing agent goals, production, challenges, retention, and next steps.
• Can stay organized while managing multiple people, priorities, and follow-up needs.
• Notices when agents, systems, or business centers need support.
• Wants to be part of a leadership team that supports agent growth, culture, and Market Center success. Qualifications & Strengths
• Strong relationship-building and communication skills.
• High level of personal accountability and consistent follow-through.
• Comfortable having one-on-one conversations with agents about goals, growth, accountability, and support.
• Strong organizational skills, attention to detail, emotional intelligence, and a solutions-focused approach.
• Comfortable learning and using systems such as CommandMC, Calendly, DotLoop, KPA, and other Market Center tools.
• Real estate experience preferred.

Keller Williams experience preferred, but not required. Why This Role Matters This role helps agents feel seen, supported, challenged, and connected to the Market Center's vision. The Assistant Team Leader plays an important role in strengthening culture, supporting agent growth, protecting retention, and helping create a more productive and connected agent experience across KW Prosperity.

Pay:

From $70,000.00 per year

Benefits:

Paid time off

Work Location:

In person