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Air Import Agent

Job

PrideStaff

Jamaica, NY (In Person)

$62,500 Salary, Full-Time

Posted 6 weeks ago (Updated 6 weeks ago) • Actively hiring

Expires 5/27/2026

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Job Description

Job Title:
Air Import Coordinator Company/Industry:
Well-established, mid-sized freight forwarder
Location:
Jamaica, NY Salary:
Commensurate with experience + benefits Position type:
Direct Hire, FT On-site Responsibilities:
  • Processing air import transactions
  • Handle bookings from overseas agents and importers
  • Coordinate the move to destination
  • Update shipment status, issue arrival notices, and obtain entry documents
  • Arrange freight release with steamship lines and confirm cargo availability
  • Follow up with customers by proactively informing them of status of their shipments, answering questions and referring clients to the supervisor when questions are more technical
  • Negotiates with customers to resolve problems and troubleshoot in order to arrive at mutual agreements
  • Monitor and provide necessary instruction for parties engaged in receiving and shipping freight, documentation, waybill, assessing charges, and collecting fees for shipments
  • Resolves customer problems and informs supervisor of the resolutions
  • Other functions as needed
Experience and Skills:
  • Strong air import knowledge
  • Minimum 3-5 years of air import experience within freight forwarding industry
  • Ability to work independently and as a team player
  • Basic skills in MS Office applications
  • Excellent verbal and written communication skills Compensation / Pay Rate (Up to): $55,000.
00 - $70,000.00

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