Domestic Operations Agent

Position:

Domestic Operations Agent Location:

Corporate Headquarters, Winnsboro, TX Reports to:

Director of Corporate Services Employment Shift:

Full Time, non- exempt under the

Fair Labor Standards Act Travel:

Travel not required Responsibilities, not limited to: Prioritize, schedule and route shipments for transportation via air and ground network. Interact with customers and agents to rate and quote shipments via air, FTL, LTL, hot shot and line-haul. Maintain and grow relationships on Team's behalf with both existing and new customers and carriers. Proactively reach out to carriers to source, price, negotiate and track shipments daily. Source and secure capacity for time sensitive freight by leveraging multiple sourcing platforms. Work alongside team members to ensure a high level of customer satisfaction and operational efficiency. Branch Office and agent communications. Local cartage and dispatch. Participate in the required on-call duty rotation. Any other tasks that are appropriate to the position or may be assigned by supervisor. Requirements and Qualifications, not limited to: Minimum of 2+ years of Freight Forwarding experience required Effective communication skills Excellent organizational skills Ability to prioritize, multitask and manage time effectively Attention to detail and accuracy Continual desire to learn and expand domestic knowledge High level of resourcefulness and initiative

Note:

The above is a general outline of the responsibilities and qualifications of this position and may be adjusted, modified, or expanded as required.