Director of Enrollment Eligibility & Contribution Accounting

Director of Enrollment Eligibility & Contribution Accounting Stark Lane, Inc. - 4.5 Las Vegas, NV Job Details 1 day ago Qualifications Affordable Care Act (ACA) Benefits administration Customer communication Internal controls Economics Financial data reconciliation Operations management Healthcare benefits management Variance analysis Achieving HIPAA compliance 5 years Financial reporting Regulatory compliance Bachelor's degree in business Internal compliance auditing HIPAA Process improvement Bachelor's degree in economics Improving operational efficiency Microsoft Office Customer inquiry handling Master's degree Bachelor's degree Operational risk mitigation Team management Accounting Organizational skills Bachelor's degree in accounting Senior level Financial audit support Full Job Description The Company For more than 30 years, this organization has maintained a core focus in supporting labor organizations and the members they serve, delivering thoughtful, high-touch service designed to simplify complex health and retirement benefit administration. The Position The Director of Enrollment-Eligibility & Contribution Accounting is a senior operational leader responsible for hands-on, day-to-day oversight of eligibility and employer contribution operations within a complex Taft-Hartley environment. This role requires a strong on-site presence and active involvement in daily production, issue resolution, and operational oversight. The Director works directly with Managers, Supervisors, and staff to ensure accurate employer reporting, contribution reconciliation, eligibility processing, and regulatory compliance. The Director also serves as a primary operational liaison to the client/Fund, providing daily support, operational updates, and issue management to ensure performance meets client expectations and trust requirements. Core responsibilities include, but are not limited to the following: Daily Operational Leadership Provide daily on-site leadership across Enrollment, Eligibility, and Contribution Accounting functions Monitor production volumes, backlog, aging items, and quality metrics Provide direct guidance on complex employer file issues, eligibility escalations, and contribution discrepancies Participate in transaction review and operational quality oversight as needed Lead operational huddles and drive issue resolution Client & Fund Engagement Serve as a day-to-day operational contact for client/Fund representatives Respond to client inquiries regarding eligibility, employer reporting, contributions, and operational performance Provide status updates, issue summaries, and resolution timelines Participate in recurring client meetings and operational reviews Support trustee and client reporting, including operational metrics and issue tracking Identify operational risks or trends and recommend solutions Contribution Accounting (Primary Focus) Oversee employer hours processing, contribution posting, reconciliation, and delinquency tracking Resolve complex variances impacting eligibility or financial reporting Partner with Finance to ensure reconciliation accuracy and audit readiness Ensure proper application of contribution rules, retroactive adjustments, work-unit conversions, and self-pay processes Enrollment & Eligibility Oversight Ensure timely and accurate eligibility determinations based on employer contributions and hours Support complex cases including reinstatements, retroactive changes, and open enrollment Ensure consistent application of plan rules and collective bargaining requirements Compliance & Controls Maintain strong internal controls and operational review processes Ensure compliance with ERISA, DOL, HIPAA, ACA, and plan requirements Support internal, external, and client audits Cross-Functional Leadership Partner with Finance, IT, Customer Service, and Client Services to resolve operational issues Translate operational and client needs into process or system improvement requirements Support new client implementations and operational stabilization efforts The Successful Candidate The Director of Enrollment-Eligibility and Contribution Accounting is a competent member of the organization's leadership team and demonstrates the knowledge, skills, and ability to lead this critical function. The competencies include, but are not limited to: 10+ years of experience in TPA, health plan, or Taft-Hartley operations 5+ years of leadership experience in eligibility and/or contribution accounting Bachelor's degree in business, accounting, economics, management, or related field. Master's degree preferred. Strong knowledge of employer hours reporting, contribution reconciliation, and hours-based eligibility Experience working directly with clients, trustees, or fund leadership Hands-on approach to operational leadership Ability to work on-site at the office in Las Vegas daily Self-motivated, self-starting personality Proficiency with MS Office and common web applications Strong leadership abilities Excellent interpersonal skills Excellent written and verbal communication skills Ability to project a professional image ind123