Financial Aid Clerk Salary:

$15.15 per hour

Summary of Function:

Provide support, assistance, and information relating to the admissions, registration, and financial aid processes to students, staff, faculty, and the public.

Typical Duties:

Serves Students. Assists the Welcome Center or Financial Aid front counter staff in providing customer service regarding admissions, registration, and financial aid to students, staff, and the public in person, via telephone, email, and other electronic means. Performs data entry and electronic filing necessary for admissions, registration, and financial aid. Contributes to recruitment, orientation, enrollment, and retention of students by participating in special events and functions determined by the supervisor. Support and participate in strategic planning initiatives and perform other duties as assigned.

Required Qualifications:

High school diploma or equivalent One year of customer service experience

Additional Eligibility Requirements:

Arizona Driver's License or Equivalent Classification:

Non-Exempt Position Type & Work Schedule:

Part-time Up to 19 hours per week Work flexible schedule to meet the program, department, and/or institutional needs, which may include Fridays, nights, and/or weekends

Knowledge, Skills, and Abilities:

Knowledge of and ability to interpret, apply, and follow college policies and procedures Knowledge of or ability to maintain organizational structure, workflow and operating procedures Knowledge of basic financial aid programs and student services processes Skill in current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications, Windows, college system platforms, software and applications especially those specific to the department operations Skill and ability to be self-directed and to manage one's own time Skill in accurate data entry and electronic records management Ability to complete all departmental and/or institutional mandatory training or development Ability to organize, prioritize, follow multiple projects and tasks through to completion, with close attention to detail Ability to work independently and contribute to a collaborative team environment Ability to provide assistance in a professional and supportive manner Ability to communicate effectively, verbally, in writing, and in a public setting, and to relate to others in a professional manner Ability to maintain confidentiality of protected information and follow FERPA guidelines Ability to demonstrate integrity, professionalism, and civility in all job-related actions Ability to analyze problems, identify solutions, and take appropriate actions to resolve problems using independent judgment and decision-making processes Ability to respond to high-volume student inquiries with accuracy and professionalism Ability to interpret and communicate general information related to financial aid and enrollment processes Ability to establish and maintain positive, effective, and collaborative relationships with individuals at all levels of the organization, students, and the public

Work Environment:

Inside office environment with normal noise and lighting levels Work is performed in an open office environment with staff, students, community contacts, and interruptions Working environment may include various locations across the service district, with varying noise levels, indoor and/or outdoor locations as needed to support program, department, or institutional needs Must be able to perform duties in a variety of weather conditions

Physical Demands:

Prolonged periods sitting at a desk and working on a computer May lift, carry, push, and/or pull, at times, a minimum of 10 pounds Occasionally stoop, bend, kneel, crouch, reach, and/or twist Safely and appropriately operate golf carts or district vehicles Must be able to navigate various departments of the organization's physical premises

Travel:

Required to travel to other locations using various modes of private, commercial, or fleet transportation, and as needed to support program, department, and institutional needs

Note:

Location:

Yuma Campus Not Benefits Eligible The statements within this document describe the general nature, level, and type of work performed by the individual(s) assigned to this classification and are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified The institution and its designated representatives reserve the right to add, delete, or modify any and/or all provisions of this description at any time as needed without notice

POSTING DATE

July 13, 2026 APPLICATION

PROCEDURE

The following materials must be uploaded at the time of application. Any materials submitted via e-mail, fax, or mail will not be accepted. Applications missing any of the below requirements will be considered incomplete and will not be reviewed. Completed Application Resume or Curriculum Vitae (no more than 3 pages) Cover Letter

ADDRESS INQUIRIES TO

Arizona Western College Human Resources Phone:

(928) 344-7505 /

FAX:

(928) 317-6001 /

TTY:

(928) 344-7629

Email:

ARIZONA WESTERN COLLEGE IS AN EQUAL OPPORTUNITY

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