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Job Description
Department Financial Aid Operations Job Posting Title Financial Aid Specialist, Office of Financial Aid Job Description This position is under the general supervision of the Assistant Director of Financial Assistance and is generally responsible for document collection and data validation for verification, eligibility, and identity requirements under Title IV Regulations, as well as assisting with the University and Foundation scholarship programs. The position requires a detail-oriented and accurate individual with the ability to work within a highly technical computing environment. Candidates must possess excellent written and verbal communication skills, along with exceptional interpersonal and communication abilities to effectively serve students, families, faculty, staff, and external partners. The position requires the ability to be self-motivated and able to motivate others in a high-stress environment. The successful candidate will demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining compliance with federal regulations and institutional policies.
Duties/Responsibilities:
Verify accuracy of information provided on ISIR through load process. Verify accuracy of documentation provided for verification and eligibility for completion and required elements. Assist students in person, by phone or electronically in identifying correct documents for verification, eligibility and identity. Manage incoming calls and emails directly related to the verification process, as well as other questions received by our frontline team. Attend FAFSA completion and orientation events, as well as others, to assist with the verification process. Perform duties in Financial Aid Management software, data entry, word processing, and file management in a PC, as well as historical systems and data repositories. Assist the Assistant Director with University scholarship programs, including release of aid and verifying eligibility to disburse funds as well as fund clean-up. Assist the Assistant Director with NCAA compliance as it relates to financial aid eligibility. Review, refine, develop and implement financial aid policies and procedures in relation to verification and scholarship programs. Consult with the Assistant Director and Director to carry out duties as assigned.
Minimum Qualifications:
Bachelor's degree or four years of professional experience in lieu of a degree. One (1) year of professional experience using Microsoft 365 applications (including Word, Excel, Teams, and Outlook), Gmail, or equivalent office productivity and email/calendar management systems.
Preferred Qualifications:
Demonstrated ability to produce clear, well-organized, and grammatically accurate written communications, with the ability to adapt content for diverse audiences and effectively inform, influence, and convey ideas, as demonstrated in a cover letter. At least one (1) year of experience administering federal, state, institutional, and Foundation financial aid programs. At least one (1) year of experience in a supervisory role.
Appointment Date:
Start date will be determined after acceptance of an offer and background check clearance.
Priority Deadline:
Screening of applications will begin July 7, 2026, and continue until the position is filled.
Salary:
$16.94 / hour
Benefits:
To review our competitive benefit package, please visit FHSU Benefits.
Application Process:
To apply for this position, please visit FHSU Careers. Only electronic applications submitted through the webpage will be accepted.
Required Application Documents:
Applicants must submit a resume. References may be requested from final candidates later in the hiring process. If you have questions regarding the position, please contact: Angela Delzeit andelzeit@fhsu.edu 785-628-4408 Community of Hays FHSU is located in Hays, a vibrant college town of approximately 20,000, located halfway between Kansas City and Denver on Interstate 70. Hays is the regional center for education, health care, professional services, shopping, culture, and recreation for the western half of Kansas. The community boasts excellent recreational programs and facilities, including the comprehensive Center for Health Improvement, Hays Aquatic Park, Smoky Hill Country Club, Hays Municipal Golf Course, and extensive walking, running, and biking trails. Hays is within 45 minutes of two large lakes that offer great opportunities for boating, fishing, and camping. The Hays Municipal Airport provides connecting service to Denver with several flights daily. The Hays community is home to excellent Pre-K and K-12, public and private schools. With over 60 restaurants, major retail outlets, a low unemployment rate, and very short commute times, the city provides a safe, welcoming, low-cost, high-quality living environment for the residents who call "Hays, America" home.
Notice of Non-discrimination:
FHSU is committed to providing equal opportunity and access to its educational programs, employment, services, and activities in compliance with federal and state nondiscrimination laws. FHSU prohibits discrimination, harassment, and retaliation on the basis of race, color, national origin, ethnicity, religion, sex (including pregnancy, sexual orientation, and gender identity and expression), age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law in its programs, activities, admissions, or employment.
Background Check:
Final candidate will have consented to and successfully completed a criminal background check. Notice to KPERS retirees applying for a position: Recent legislation changes working-after-retirement rules for both you and your employer if you go back to work for a KPERS employer. Please contact your KPERS representative or www.kpers.org for further information on how this might affect you. Fort Hays State University was founded in 1902 as the Western Branch of Kansas State Normal School-a teacher's college. Our hometown, Hays, Kansas, is located on the high plains of north-central Kansas. The original home of the institution was on the grounds of Fort Hays, a Nineteenth-Century frontier military outpost. The state of Kansas initially intended the university's academic programs to focus on agriculture, but it opened in as a "normal" or teacher's college. Our mission is to develop the engaged global citizen-leaders our world needs. FHSU today is a regional comprehensive public university where determined, innovative, and caring faculty and staff share a deep commitment to teaching and mentoring students. Total enrollment at FHSU exceeds 14,000 students who pursue their educational goals on-campus, online, and at our two international partnership campuses in China. Employers tell us the combination of challenging academic programs, close faculty/student relationships, and the abundance of experiential learning opportunities our students enjoy while at FHSU set our students apart in competitive job markets worldwide. More than 95% of FHSU students secure jobs or higher education opportunities after they graduate. And FHSU consistently ranks among the top regional universities in the American Midwest. A pioneer in distance education, we began delivering correspondence courses to teachers in rural Kansas early in the 20th Century. Today, FHSU Online delivers more than 200 flexible, affordable, and high-quality online programs. Over the years, FHSU Online received many accolades, including U.S. News & World Report Online Programs rankings, GetEducated.com, Best Buys in Education, among others. The university has rich sports and cultural programming, all of which enjoy tremendous community support. The Beach/Schmidt Performing Arts Center is home to the Encore Series, which hosts many traveling Broadway shows, the Hays Symphony, university, and other national and world-caliber performances. The university supports one of the most extensive and successful intercollegiate sports programs of any comparably sized college or university in America, boasting numerous All-American athletes and eight national championships. Nearly 400 athletes compete annually in eight men's and eight women's sports. FHSU is a member of the Mid-America Intercollegiate Athletics Association, which comprises 14 schools from Kansas, Missouri, Nebraska, and Oklahoma. Click here to go back to the Job Listings. Visit the Fort Hays State University homepage at www.fhsu.edu.
