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Assistant Director

Job

The University of North Carolina Greensboro

Greensboro, NC (In Person)

Full-Time

Posted 2 weeks ago (Updated 6 days ago) • Actively hiring

Expires 8/1/2026

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Job Description

Position Type Staff Position Eclass EP
  • EHRA 12 mo leave earning University Information Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study.
UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit The mission of the Office of Financial Aid and Scholarships at UNCG is to assist students in reaching their academic goals by serving as as primary advocates for students and families as we assist in removing barriers to receiving financial assistance. The Financial Aid Office works to meet these goals by embracing technology, reviewing and improving procedures, and ensuring compliance with state and federal regulations. Position Summary The Assistant Director for Loan Processing role requires the coordination and administration of the Federal Direct Loan Program, private education loan processing, award generation/revisions, verification of the appropriate disbursement of loan funds, and ensuring that loan eligibility is maintained throughout the financial aid process. This position is required to lead/contribute to the development and implementation of awarding guidelines and policies and procedures and serves as the primary subject matter expert and loan knowledge resource for the office. In addition to their supporting the office, the position is responsible for the training and supervision of one permanent SHRA employee (Loan and Accounting Senior Financial Aid Counselor). Oversight of the Loan programs is a highly compliance-related position where there is a high likely of a state/federal audit review. Accuracy, expert knowledge of state/federal regulations, problem solving skill, and an aptitude for attention to detail are critical skills in this role. Minimum Qualifications Bachelor's degree and 3-5 years of experience in financial aid, higher education, or a related field. Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Master's degree and 2+ years of relevant financial aid experience. Special Instructions to Applicants Recruitment Range $58,000
  • $60,890 Org
  • Department Financial Aid
  • 10208 Job Open Date 06/23/2026 For Best Consideration Date Job Close Date Open Until Filled Yes
FTE 1.000
Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA Exempt