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South Piedmont Community College (SPCC)

Financial Aid Technician (Part-Time)

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What they do

A Financial Aid Counselor or Specialist provides information and assistance to students and families, including information on student loans and other sources of financial aid. Leads group presentations or provides individual counseling and assistance with the application process; may also solicit and review applications for specific scholarships.

$65,232 / year median in North Carolina

+13% projected growth

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Job Description

The Part-Time Financial Aid Technician is an in-person position (up to 25 hours per week) located primarily at the LLP Campus in Polkton, NC. Under the direction and supervision of the Director of Financial Aid and Veteran Services, the Part-time Financial Aid Technician provides high-quality service to students and employees to achieve a high standard of excellence and innovation in support services. Essential Duties Summary The primary focus of this position is the administration of external and Foundation scholarships and Continuing Education (CE) programs. The successful candidate will implement multiple means of communication to inform SPCC students and faculty/staff of the availability of scholarship/grant funds and how to apply correctly. Will serve as the primary person of contact at the institution for scholarships and CE award inquiries, and the program administrator. Assist with Free Application for Federal Student Aid ( FAFSA ) completion for students Assist in the collection of verification data and change-in-program forms as directed by the Director of Financial Aid Attend outreach events on behalf of the Office of Financial Aid as requested Perform various other duties as assigned Required Qualifications Associate Degree One year of experience in a customer service role Effective written and oral communication skills Proficiency in Microsoft Office Experience in office organizational techniques and practices Preferred Qualifications College financial aid experience Experience with data management systems (Colleague, Banner, PeopleSoft, etc.) Evidence of a career that includes flexibility and a willingness to change; open-mindedness, fairness, and the ability to see multiple perspectives Demonstrated patience and understanding, especially in difficult situations Physical Demands Special Conditions Eligibility Summary Eeo Statement Summary South Piedmont Community College provides equal employment opportunities to all applicants and employees based on job related criteria without reference to race, color, national origin, religion, gender, age, disability, genetic information, or any other legally protected classification. Applicants are requested to complete questions at the end of the online application process that are strictly voluntary. Answers to these questions will not be provided to the hiring manager, selection committee, or any other employees of South Piedmont other than the Human Resources Office. The Human Resources Office uses this information to maintain accurate confidential records on the composition of each applicant pool. If you require accommodation due to a disability in order to complete the application process, please make your request to the Human Resources Office. Posting Detail Information Posting Number
JP00792FY17-18
Open Date Close Date Open Until Filled Yes Special Instructions to Applicants